Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Christy Argo

Lakewood,Colorado

Summary

I truly enjoy working with people and am proficient at multitasking, am a team player, and am easy with a smile. I love working in the field of health and making sure things go smoothly for the customers.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Kou Yu Kai
Charleston, South Carolina
03.2017 - 01.2019
  • Maintained client satisfaction with forward-thinking strategies focused on addressing customer needs and resolving client telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Entered financial date for running books and tax purposes.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments and special order requests.

Interpretive Park Ranger

Chiricahua National Monument
Wilcox, AZ
06.2010 - 12.2011
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
  • Distributed park and trail maps, provided park information, and answered customer service questions.
  • Collected visitors fees
  • Put together educational programs for visiting children.

Assistant Financial Manager

Colonel McCrary Trucking
Atlanta , GA
10.2005 - 01.2009
  • Led financial planning and analysis by managing key metrics, analyzing data, and providing support and insight for strategic planning.
  • Developed annual budgets in collaboration with the financial director.
  • Drafted reports for leadership for use in strategic planning and decision-making.
  • Generated revenue and reduced costs by recommending innovative alternatives.
  • Managed high volumes of financial activity in fast-paced, risk-based corporate environment.
  • Managed accounting-team data using Enterprise Solutions, entering and organizing payroll, adjustments, and monthly accrual information.

Education

Associate of Arts - Cultural Anthropology

Central New Mexico Community College
Albuquerque, NM
05.2013

High School Diploma -

Faith Academy
Lithonia, GA
05.1995

Skills

  • Customer Retention Strategies
  • Data Entry and Maintenance
  • Issue and Complaint Resolution
  • Building Customer Trust and Loyalty

Timeline

Customer Service Representative

Kou Yu Kai
03.2017 - 01.2019

Interpretive Park Ranger

Chiricahua National Monument
06.2010 - 12.2011

Assistant Financial Manager

Colonel McCrary Trucking
10.2005 - 01.2009

Associate of Arts - Cultural Anthropology

Central New Mexico Community College

High School Diploma -

Faith Academy

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Christy Argo