CHRISTY BALL
Parrish
Summary
Experienced store leader focused on exceeding sales goals by building customer loyalty and recruiting the right people. Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving profitability and maintaining high standards in store presentation.
Overview
13
13
years of professional experience
Work History
Store Manager
New Balance
07.2020 - Current
- Successfully lead a retail store through the Covid pandemic
- District winner of Store of the Year in 2022
- Support Leader of the Year in 2022 within Region
- Supported New Store opening Miami October 2024
- Supported several locations within district by visiting/offering visual & operational assistance
- Supported National events in NYC, Boston & Fl
- Visual Captain of Fl district
- Responsible for multiple new store manager's training
- Successfully hired team that would support me being out of store for outside assignments
- Maintained shrink & profitability goals each year due to strong customer service standards and Inventory control
Store Manager
Merrell
07.2018 - 07.2020
- Store Revenue down $26,000 mid-year 2018 upon arrival; up $300 year end
- Store Revenue up $52,000 mid-year 2019
- Participated in store remodel in GA due to visual expertise Sept 2018
- New hire Onboarding of SM in GA November 2019
- Finished 2019 #9 out of 60 in retail sales, #2 in ADT, #1 in conversion
- Assisted in virtual training of new SM in NE Feb/March 2020
General Store Manager
Charming Charlie
10.2016 - 04.2018
- Promoted from lower volume store to highest volume store in district
- Responsible for customer service and ensures overall visual excellence
- Sourced, hired and trained a team of highly engaged leaders and associates who demonstrate the core values
- Ensure the day-to-day operations and ensures that the store is operationally well through LP checklists
- Ensured all deadlines are met within a timely manner
- Assisted DM with training of leaders in locations throughout the district
- Assisted DM with the clean-up of underperforming locations within the region
General Store Manager
Charming Charlie
04.2012 - 10.2016
- Successfully opened location hiring all associates through networking and recruiting
- Returned in 2017 to support Store closing
Education
Bachelor of Science - Merchandising
Jacksonville State University
Jacksonville, AL01-2000
Skills
- Customer-oriented
- Merchandising
- Goal-oriented
- Detail-oriented
- Staff training and development
- Skilled problem solver
Timeline
Store Manager
New Balance
07.2020 - Current
Store Manager
Merrell
07.2018 - 07.2020
General Store Manager
Charming Charlie
10.2016 - 04.2018
General Store Manager
Charming Charlie
04.2012 - 10.2016
Bachelor of Science - Merchandising
Jacksonville State University
Similar Profiles
Amy Pineda GarciaAmy Pineda Garcia
Fit Expert at New BalanceFit Expert at New Balance
Isabella HallmarkIsabella Hallmark
Full Time Sales Associate at New BalanceFull Time Sales Associate at New Balance
Solomon RenfroSolomon Renfro
Footwear Designer 1 at New BalanceFootwear Designer 1 at New Balance