Summary
Overview
Work History
Education
Skills
Timeline

Christy Black

Waterloo,NY

Summary

Dynamic Pharmacy Technician with proven expertise at Walmart in medication dispensing and patient confidentiality. Skilled in optimizing workflow and enhancing customer satisfaction through effective problem-solving and teamwork. Committed to maintaining high standards of accuracy and compliance, ensuring safe and efficient pharmacy operations while fostering positive relationships with customers and healthcare providers.

Overview

2025
2025
years of professional experience

Work History

Pharmacy Technician

Walmart
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Cashier

Walmart
10.2019 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Reduced processing errors by meticulously following transaction procedures.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Waterloo High School , Waterloo, NY
06.1999

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • HIPAA
  • Pharmacy and customer records management
  • Labeling accuracy
  • Drug safety
  • Stocking shelves
  • Processing payments
  • Prescription interpretation

Timeline

Cashier - Walmart
10.2019 - 08.2024
Pharmacy Technician - Walmart
Waterloo High School - High School Diploma,

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Christy Black