Christy Bourgeois
Scribner,Nebraska
Summary
Knowledgeable Dance Teacher and Cheer Coach with extensive experience in business ownership and management. Successfully co-led company, implementing strategic initiatives that enhanced operational efficiency and drove profitability. Demonstrated expertise in financial oversight and team leadership.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Co Owner/Director of Operations
Midwest Storm Athletics
09.2023 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Paid specific attention to each individual team member to deliver constructive criticism balanced
with praise. - Provided training direction, encouragement and motivation to prepare cheerleaders for
competitive events. - Observed cheerleaders during events and practices to determine needs for individual or team
improvement. - Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize
talent areas. - Coordinated special events such as pre-season tryouts, training camps and special workshops to
support team goals.
Craft Retreat Coordinator/owner
Art Unleashed Scrapbook Retreat (Bi-Annual)
02.2014 - 10.2023
- Gathered and organized materials to support operations.
- Acquired Venues and coordinated with venue management to ensure customers had a seamless event weekend.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Retail Store Owner
Art Unleashed Craft Store
11.2017 - 05.2022
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed comprehensive marketing strategies to attract new customers and retain existing ones.
- Strengthened relationships with suppliers to negotiate better pricing, improving overall profit margins.
- Drove foot traffic into the store with eye-catching window displays showcasing popular products and promotional offers.
- Increased customer satisfaction by implementing innovative store layout and design.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Dance Teacher
Tari's School of Dance
06.2004 - 06.2018
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
- Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Maintained accurate records of attendance, performance evaluations, and lesson plans for effective classroom management.
Dance Pro Shop Manager
Tari's School of Dance
06.2004 - 06.2018
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Worked with in House seamstress to design, execute and Embellish cosutmes for soloists, competition teams and recitals.
- Developed strong relationships with vendors to negotiate favorable pricing and delivery terms.
- Established a welcoming atmosphere within the shop by fostering positive interactions between staff members and customers alike.
- Provided exceptional customer service, addressing concerns promptly and resolving issues professionally.
Retail Store Manager
Memory Mania
02.2006 - 04.2013
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cheer Gym Manager
WSA - WorldWide Spirit Association
06.2000 - 06.2003
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Worked closely with coaches to develop strategies for competitive teams of all ages.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
Education
High School Diploma -
St. Amant High School
Saint Amant, LA05-1989
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
Certification
Safe Sport Certified
Also Working on the following cheerleading certifications:
USA Cheer
United States All-Star Federation (USAF)
Timeline
Co Owner/Director of Operations
Midwest Storm Athletics
09.2023 - Current
Retail Store Owner
Art Unleashed Craft Store
11.2017 - 05.2022
Craft Retreat Coordinator/owner
Art Unleashed Scrapbook Retreat (Bi-Annual)
02.2014 - 10.2023
Retail Store Manager
Memory Mania
02.2006 - 04.2013
Dance Teacher
Tari's School of Dance
06.2004 - 06.2018
Dance Pro Shop Manager
Tari's School of Dance
06.2004 - 06.2018
Cheer Gym Manager
WSA - WorldWide Spirit Association
06.2000 - 06.2003
High School Diploma -
St. Amant High School
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