PROFESSIONAL WITH HIGHLY ENERGETIC, OUTGOING AND DETAIL-ORIENTED NATURE. HANDLES MULTIPLE RESPONSIBILITIES SIMULTANEOUSLY WHILE PROVIDING EXCEPTIONAL SERVICE.
Overview
6
6
years of professional experience
Work History
Costumer Service
Sedanos
Hialeah, FL
06.2023 - 07.2024
Provided customer service support to attendees.
Coordinated customer service initiatives to ensure consistent delivery of excellent customer service.
Provided superior customer service to all shoppers.
Provided customer service regarding billing inquiries.
Greeted clients and provided excellent customer service.
Followed company policies regarding customer service standards.
Driver
Dordash
Minneapolis, MN
05.2022 - 04.2023
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Complied with company policies related to safe driving practices and procedures.
Provided excellent customer service throughout the delivery process.
Maintained cleanliness of vehicle interior and exterior.
Ensured that the correct order was delivered to the customer.
Supervisor
Archie Abarroteria
Nicaragua., Nicaragua
01.2018 - 12.2021
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Evaluated employee performance through periodic reviews and documented results accordingly.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Senior Community Health Nurse at FLORIDA DEPARTMENT OF HEALTH IN DADE COUNTYSenior Community Health Nurse at FLORIDA DEPARTMENT OF HEALTH IN DADE COUNTY