Christy Gorge
Summary
Accomplished Veterinary Technician with a proven track record at Bramer Animal Hospital, adept in surgical support and medication administration. Excelled in customer service, ensuring compassionate care for pets and their owners. Demonstrated expertise in sample retrieval and preparation, contributing to efficient and accurate diagnoses. Achieved significant improvements in patient care through effective multitasking and inventory management. Proficient in using Vetcove as a client with my current clinic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Bramer Animal Hospital
07.2023 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Inventory Management - managed all ordering and counting of products and supplies for the hospital.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Obtained and prepared samples required for certain tests with labs in and out of house.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Restrained animals to protect veterinarians and other technicians from potential harm.
- Assisted Clients with questions and concerns regarding their pet and fielded to a veterinarian when appropriate.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Veterinary Technician
Blum Animal Hospital
05.2016 - 06.2023
- Same skillset and duties as above at Bramer Animal Hospital
Pet Care Specialist
Green Paws
10.2014 - 04.2016
- Maintained a regular route visiting a number of pets per day.
- Developed a relationship and trust with pets needing care, sometimes regularly.
- Walked and fed dogs daily
- Visited with cats and changed food water and litter boxes.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
- Did overnight care for dogs, while keeping track of regulars.
- Managed to navigate a boundary in the city of Chicago via bicycle to accommodate all my visits in one day.
- Trained new pet care specialists on the job.
- Managed an emergency phone line on occasion to help other pet care specialists in need around the city.
Claim Representative
State Farm
10.2012 - 10.2014
- Investigated complex claims thoroughly, resulting in fair settlements for both parties involved.
- Maintained comprehensive knowledge of insurance policies and regulations, leading to accurate decision-making on claim eligibility.
- Increased customer retention through empathetic handling of difficult situations and providing appropriate solutions.
- Managed a high volume of claims, ensuring prompt attention to each case.
- Made contact with insurance carriers to discuss policies and individual benefits.
- Posted payments to accounts and maintained records.
Education
Bachelor of Arts - Photography
Columbia College Chicago
Chicago, IL06.2010
Skills
- Customer service (people and pets)
- Level 2 Fear Free Certification
- Sample retrieval and preparation
- Intravenous catheterization
- Medication administration
- Surgical procedures and support
- Medication and product knowledge
Certification
Level 2 Fear Free
Timeline
Veterinary Technician
Bramer Animal Hospital
07.2023 - Current
Veterinary Technician
Blum Animal Hospital
05.2016 - 06.2023
Pet Care Specialist
Green Paws
10.2014 - 04.2016
Claim Representative
State Farm
10.2012 - 10.2014
Bachelor of Arts - Photography
Columbia College Chicago
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