Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christy Hernandez

Houston,TX

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Sellers Brothers
06.2021 - Current
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Monitored workflow to improve employee time management and increase productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Cashier

Sellers Brothers
01.2021 - 06.2021
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

YES PREP
Houston
06.2020

Skills

  • Schedule Development
  • Inventory Control
  • Operations Management
  • Strategic Planning
  • Staff Management
  • Process Improvement
  • Data Analytics
  • Business Development
  • Contract Management
  • Processes and Procedures
  • Microsoft Experience
  • Remote position
  • Hybrid Position

Certification

  • Certified CPR

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Sellers Brothers
06.2021 - Current

Cashier

Sellers Brothers
01.2021 - 06.2021

High School Diploma -

YES PREP

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Christy Hernandez