Dedicated Surgery Scheduler with expertise in HIPAA compliance, insurance verification, and patient scheduling. Proven ability to adapt to fast-paced environments while ensuring patient satisfaction.
Overview
2
2
years of professional experience
Work History
Surgery Scheduler
HCA- Aurora Denver Cardiology
08.2025 - Current
Coordinated with medical staff to confirm surgical requirements and availability of resources.
Communicated effectively with patients to verify insurance details and appointment confirmations.
Adapted to changing priorities in a fast-paced environment while ensuring patient satisfaction.
Verified insurance coverage and obtained pre-authorizations.
Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant/Receptionist
Heart Center of Acadiana
01.2024 - 08.2025
Managed patient scheduling to optimize appointment flow and reduce wait times.
Assisted in patient intake, ensuring accurate documentation and data entry.
Coordinated communication between patients and medical staff for seamless operations.
Supported administrative tasks including billing inquiries and insurance verification processes.
Maintained current and accurate medical records for patients.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.