Christy Little
Andalusia
Summary
Results-driven Medicare Stars Consultant with expertise in project management, data analysis, and client support. Skilled in fostering communication between teams and clients, ensuring timely project deliverables and enhanced service offerings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medicare Stars Consultant
HCSC
Andalusia
03.2025 - Current
- Supported project management tasks to ensure timely deliverables.
- Facilitated communication between clients and internal teams effectively.
- Gathered feedback from clients to enhance service offerings continuously.
- Identified needs of customers promptly and efficiently.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Nationally Certified Pharmacy Technician
Darby's Medical Center Pharmacy
Andalusia
02.2016 - 12.2025
- Processed prescription orders using pharmacy management software systems.
- Ensured compliance with health regulations and safety protocols within the pharmacy.
- Handled customer inquiries, providing exceptional service and support to clients.
- Organized medication orders by reading and interpreting physicians' instructions.
- Maintained current knowledge of laws governing the practice of pharmacy technicians.
- Resolved billing issues with insurance companies promptly.
- Ensured compliance with federal, state, professional standards, guidelines, regulations.
Medicare Stars Consultant
Cigna
Andalusia
01.2025 - 03.2025
- Identical functions as with HCSC
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZ12-2025
Skills
- Project management
- Data analysis
- Client support
- Communication skills
- Team collaboration
- Time management
- Research skills
- Regulatory compliance
- Multitasking and organization
- MS office
Certification
- CPhT
- Registered Alabama Pharmacy Technician
Timeline
Medicare Stars Consultant
HCSC
03.2025 - Current
Medicare Stars Consultant
Cigna
01.2025 - 03.2025
Nationally Certified Pharmacy Technician
Darby's Medical Center Pharmacy
02.2016 - 12.2025
Bachelor of Science - Management
University of Phoenix
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