CHRISTY JOHNSON

• Maintained up-to-date training knowledge of all Associates/ New Hires. Implementing ideas into existing training when relevant.
• Evaluated Multiple training for quality/ productivity assurance purposes, ensuring a consistently high standard of instruction across all offerings within the organization.
• Conducted regular evaluations of training materials, ensuring content relevancy that align with all company standards.
• Served as a BTS facilitator managing training sessions for all New hires for a successful start
• Developed customized modules to accommodate remote employees
• Partnered with Ambassador and Tier 1 associates, sharing best practices and supporting their professional growth.
• Utilized data-driven approaches to assess trainee progress and future lessons accordingly.
• Collaborated with management to develop targeted training programs for employee performance.
• Streamlined onboarding processes, reducing the time needed for new hires to become fully productive members of the organization.
• Implemented ongoing feedback for continuous improvement of training programs.
• Partnered with PXT ( HR) to align development strategies with organizational goals and objectives.
• Addressed performance gaps through targeted interventions such as one-on-one coaching , leading to enhanced overall workforce competency levels.
• Developed and executed performance management programs to increase employee engagement and productivity.
• Provided coaching and mentoring to employees.
• Trained and delegated training for over six hundred new hired Associates to fulfill various roles.

Working with over twelve hundred New Hires on SOP and tips for doing well in Process Path

• Responsible for expanding, promoting and explaining the rules and policy procedures
• Also answering questions and providing guidance to new associates
• Accomplished production goals by working with speed and accuracy
• Performing Quality audits on three hundred associates a night Amazon Associates and training new associates
• Promoting a desire to learn new task while gaining additional responsibilities

• Operating Blow molding and Injection Molding Machines
• Responsible for Production Labor staffing efficiency, quality and staff procedures
• Also monitor any product for quality issues
• Obtain a certifaction in Process Technology
• Increased production efficiency by maintaining and repairing blow molding equipment promptly.
• Diligently followed standard operating procedures while handling hazardous chemicals used in the blow molding process, promoting safety throughout the facility.
• Managed materials inventory efficiently, ensuring adequate supplies were available for continuous production runs without delays.
• Supported quality control initiatives by ensuring proper calibration of measuring tools and equipment.
• Performed color changes on machines effectively, meeting customer specifications accurately.
• Communicated proactively with shift supervisors regarding any potential issues or concerns related to blow molding operations.
• Sustained an organized workspace for increased efficiency during mold setup and changeovers.
• Demonstrated expertise in operating various types of blow molding machines, adapting quickly to new technology as needed.
• Completed tasks by deadlines to keep production moving, profits optimized and customers satisfied.

• Responsible for product quality and avaliability efficiency and excellent customer service
• Staff Management for over 28 employees
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
• Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Developed and implemented strategies to improve customer service and increase sales.
• Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
• Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.