Christy Major
Rancho Cordova,CA
Summary
Dynamic healthcare professional with experience as a Referral Coordinator at Healthy Living Primary Care, excelling in patient scheduling and referral tracking. Known for meticulous documentation and compassionate patient care, I effectively managed high volumes of referrals while ensuring compliance with HIPAA regulations, enhancing overall patient satisfaction.
Knowledgeable Desired Position with solid background in coordinating referral processes and ensuring seamless communication between patients and healthcare providers. Demonstrated success in managing patient information and facilitating timely referrals. Proven ability to utilize organizational and multitasking skills to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Referral Coordinator
Healthy Living Primary Care
10.2019 - 11.2023
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
CNA
Eskaton Village
10.2017 - 07.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Diploma - Billing And Coding
Ashford University
San Diego, CA06.2019
Diploma - Medical Office Specialist
Brightwood College
Sacramento, CA09.2017
Skills
- Pre-authorizations
- Insurance verification
- Medical terminology
- Multi-line phone proficiency
- Patient scheduling
- Medical terminology knowledge
- Data entry proficiency
- Accurate documentation
- HIPAA regulations
- Outbound calls
- Referral tracking
- Electronic patient charts
Timeline
Referral Coordinator
Healthy Living Primary Care
10.2019 - 11.2023
CNA
Eskaton Village
10.2017 - 07.2018
Diploma - Billing And Coding
Ashford University
Diploma - Medical Office Specialist
Brightwood College
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