Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christy Quick

Elkhart,IN

Summary

Experienced professional with a strong background in office operations, specializing in receptionist and scheduling for an ENT specialist doctor. Skilled in managing patient interactions, including phone calls, check-ins, cancellations, rescheduling appointments, handling precertifications, and referrals. Proficient in office assistant duties within a dietary call center, adept at generating daily reports, answering calls, and accurately entering orders into the computer system.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Receptionist/Scheduling

Elkhart Clinic LLC
07.2021 - Current
  • Taking calls from patients, check in and out patients.
  • Schedule/Reschedule appointments.
  • Mail contact letter.
  • Send orders to the Hospital when needed.
  • Order labs, X-rays, MRI's, CT scans, precert all outside orders and fax documents.

Call Center Agent

St. Joseph Health System
02.2020 - 06.2021
  • Taking calls from patients, to ensure they receive the proper diet meals.
  • Paper work including daily reports, making diet changes and feeding tube changes.

Assembler

Statewide Windows
08.2017 - 05.2019
  • Certified glass and metal preparation for windows assembly for the recreational vehicle industrie, performed on two different assembly lines.

Nutritional Server

Beacon Health System
12.2016 - 08.2017
  • Worked as part of the nutritional services team at Elkhart General Hospital.
  • Main duty was serving and preparing patients meals per orders and other duties as assigned or needed.

Team Leader

Northern Box Company
03.2012 - 06.2016
  • Team leader of up to 8 people on assembly of specialty corrugated boxes.
  • Operated labeling machine, hand glued and stapled corrugated boxes.
  • Overseeing production line, assuring products manufactured correctly to specs.

Machine Operator

Welch Packaging
05.2008 - 08.2010
  • Operated Bobst die cutter, unitizer.
  • Feed corrugated sheets correctly, safely and timely.

Education

High School Diploma -

Memorial High School
Elkhart, IN

Skills

  • Office Experience
  • Active listening
  • Microsoft Excel
  • Customer Service
  • Writing
  • Monitoring
  • Critical thinking
  • Speaking
  • Organizational skills
  • Microsoft Word
  • Reading comprehension

Certification

Microsoft Word, Present, WorkOne Northern Indiana

Timeline

Receptionist/Scheduling

Elkhart Clinic LLC
07.2021 - Current

Call Center Agent

St. Joseph Health System
02.2020 - 06.2021

Assembler

Statewide Windows
08.2017 - 05.2019

Nutritional Server

Beacon Health System
12.2016 - 08.2017

Team Leader

Northern Box Company
03.2012 - 06.2016

Machine Operator

Welch Packaging
05.2008 - 08.2010

High School Diploma -

Memorial High School

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Christy Quick