Christy Smtih
Chicago,IL
Summary
Motivated Assistant Property Manager/Leasing consultant with over 7 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing accounts receivable and payable, invoice process and guiding/motivating new talent.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager/Leasing Consultant
BG Staffing - (Blue Magma 2022-2024 & Lafayette Co
Memphis, TN
01.2016 - Current
- Developed 35 campaigns, promotions, and outreach events that increased rentals commitments by 20% and retaining 80% of exiting residents.
- Welcomed and qualified 25 prospective residents monthly by presenting the benefits of the properties, assessing customers needs and leading personalized tour of 1,002 unit property.
- Followed up with 500 prospective residents within 48 hours via phone and email, leading to more successful leases and stronger relationships with tenants.
- Offered recommendations to prospective clients based on tastes and priorities while honoring their price range
- Maintained accurate records, updating existing resident information to reduce mistakes in deposits, fees, and rent by 26%
- Successfully implemented proper procedures regarding balances and delinquents accounts
- Oversee vendors, contractors, accounting and owner communication is affective for all parties
- Handled all legal/court procedures by following company code
- Lead the team resident retention by redlining paperwork, renewals
- Prepared financial close out, ensure accuracy and process all payable and receivable
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Skills
- Payment Collection
- Business Processes and Procedures
- Property Maintenance
- Tenant Relations
- Leasing and Sales
- Accounting Oversight
- Property Inspections
- Administrative Support
- Payment Management
- Application Management
- Lease Agreements
- Relationship Building
- Lease Renewals
- Market Trends
- Creative Problem-Solving
- Reporting and Correspondence
- Background Checks
Certification
- Certifiated Accounts Payable Practitioner(CAPP)
Timeline
Assistant Manager/Leasing Consultant
BG Staffing - (Blue Magma 2022-2024 & Lafayette Co
01.2016 - Current
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