NIKKI ROBINLAND
Alexandria,VA
Summary
The articulate person is driven to succeed. Strategic planning and client relationship management expert. I am looking to use my experience in customer service.
Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Alexandria, VA
07.2022 - 08.2024
- Maintained accurate logs of all security related activities.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Confirmed visitor identification prior to granting entry into the building.
Front Desk Associate
Consumer Wellness Center
Falls Church, VA
04.2011 - 08.2011
- Answer phone calls, emails and records messages for staff
- Respond to inquiries regarding services and explain program requirements
- Provide administrative support to staff members by making copies, writing emails, return phone calls etc
- Courteous and professional manner in all interactions
- Maintain front-desk area to ensure professional appearance of office
- Optimized staff development and performance by training volunteers.
High School Teacher
Hamza high school
Khemis-miliana, Algeria
09.1990 - 05.2010
- Twenty years of high-school teaching experience in Physics, Biology, Chemistry and natural Sciences
- Diligent, detailed-oriented professional with a solid background in the Education Field
- Committed to the total development of children of different socio-economic backgrounds
- Demonstrates skills in classroom management and discipline implementation
- Demonstrated ability to communicate to students and parents in a positive manner.
Executive Assistant
Algeria's Ministry of Agriculture
Ain, AR
01.1988 - 09.1990
- Provide administrative support for Algeria's Department Of Agriculture sub-division for hydraulics projects, irrigation, drainage at the state and national levels
- Track data and create statistical reports for all asset-development projects
- Ensure safety standards are met by monitoring several performance and measuring risk factors
- Assist project engineers with mapping and other calculations
- Provide project assistance and work at different locations throughout Algeria
- Work closely with project team members to select and refine services offered, monitor the effectiveness of projects, and institute systems to improve services
- Research and develop visual materials to show project progress
- Answer emails and communicate with project team members working in different parts of the country.
Computer Lab Assistant
NOVA community college
- Clean and maintain lab equipment
- Recording attendance
- Assisting students
- Keep records and related details.
Sub-teacher
Fairfax county public schools
- Adhere to the curriculum and lesson plans assigned by the regular teacher
- Follow procedures and achieve lesson goals
- Assign and explain homework
- Oversee students outside of the classroom including in the hallways and cafeteria
- Comply with all school regulations and policies at all times
- Take attendance and document daily notes
- Ensure classroom and work is kept clean and orderly
- Oversee the normal classroom rhythms and activities
- Compile a report for the teacher for when he/she returns.
Food Chain Worker
- I am assisting customers
- I am preparing, and selling food.
Sales associate
Mayc's & Target
- I am assisting and helping customers
- Checkout customers
- Stocking, adjusting, and zoning aisles.
Education
some college in General Studies -
Northern Virginia Community College
VA04.2022
Bachelor degree on science - Agriculture/Irriguation&Drainage
School of Engineering/Institute of Agriculture
Algeria09.1987
Skills
- Writing Skills
- English
- Multitasker
- Customer Relationship Management
- Landscape Maintenance
- Personal Assistant Experience
- Intermediate Spanish speaker
- Relationship Management
- Native speaker of French and Arabic
- Strategic Planning
- Expert
- Quick learner and active listener
- French
- Presentation Skills
Certification
- DCJs certification
- CPR first AID certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Security Officer
Allied Universal Security Services
07.2022 - 08.2024
Front Desk Associate
Consumer Wellness Center
04.2011 - 08.2011
High School Teacher
Hamza high school
09.1990 - 05.2010
Executive Assistant
Algeria's Ministry of Agriculture
01.1988 - 09.1990
Computer Lab Assistant
NOVA community college
Sub-teacher
Fairfax county public schools
Food Chain Worker
Sales associate
Mayc's & Target
some college in General Studies -
Northern Virginia Community College
Bachelor degree on science - Agriculture/Irriguation&Drainage
School of Engineering/Institute of Agriculture