Christy Joy Sogoc
Grand Island,NY
Summary
Dependable waitress and cashier with nearly two years of experience in fast-paced restaurant environments. Skilled in customer service, multitasking, cash handling, order management, and team collaboration. Proven ability to remain organized under pressure, resolve customer concerns professionally, and provide efficient, high-quality service.
Overview
2
2
years of professional experience
Work History
Waitress/Cashier
Nara Express
Lenoir, NC
08.2024 - 07.2026
- Greeted and seated customers, took and served food and beverage orders, and regularly checked on tables to provide attentive and positive dining experiences.
- Managed dine-in, takeout, phone, call-in, and online orders accurately during high-volume shifts while maintaining timely and organized service.
- Processed cash, credit, and debit payments using Toast POS and other point-of-sale systems with accuracy and attention to detail.
- Collaborated with coworkers to coordinate large parties, communicate customer needs, and maintain smooth service during busy shifts.
- Communicated orders and special requests clearly to kitchen staff and coordinated food preparation to help minimize wait times.
- Addressed customer questions and concerns professionally, resolving issues calmly and respectfully to maintain a positive dining experience.
- Trained new employees on restaurant procedures, order-taking, POS operations, and customer service practices to support consistent service.
- Opened and closed the restaurant, including cleaning and organizing work areas and helping maintain a safe and orderly environment.
Education
High School Diploma -
Hibriten Highschool
Lenoir, NC05-2025
Some College (No Degree) - Nursing
Caldwell Community College And Technical Institute
Hudson, NCSkills
- Order accuracy
- Employee training
- Cash handling
- Food safety compliance
- Customer service
- Strong multitasking
- Team collaboration
- Conflict resolution
Timeline
Waitress/Cashier
Nara Express
08.2024 - 07.2026
High School Diploma -
Hibriten Highschool
Some College (No Degree) - Nursing
Caldwell Community College And Technical Institute