Christyna Draling
Mount Juliet,TN
Summary
Professional with a strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, performing interviews, recruiting candidates, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant Manager
The Farmhouse Restaurant
Nashville, TN
07.2025 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and liquor.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Restaurant Front of House Manager
Bubba Gump Shrimp Co.
Las Vegas, NV
06.2020 - 06.2025
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Carefully interviewed, selected, trained, and supervised staff
- Performed cash-handling activities and secured nightly bank deposits.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Recruited top talent to maximize profitability.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
Certified Bartender
Bubba Gump Shrimp Co.
Las Vegas, NV
03.2014 - 06.2020
- Increased bar revenue by promoting specialty drinks and upselling premium liquors
- Managed inventory effectively, reducing waste and ensuring adequate stock levels for efficient operation
- Maintained cleanliness of bar area, adhering to health department regulations and company standards
- Assisted in training new bartenders, sharing knowledge of mixology techniques and best practices
- Enhanced customer experience by providing personalized drink recommendations and maintaining a professional attitude
- Implemented proper cash handling procedures, resulting in accurate register counts at the end of each shift
- Reduced wait times for guests by quickly preparing multiple orders simultaneously while maintaining quality standards
- Demonstrated excellent multitasking abilities under pressure, managing multiple responsibilities simultaneously without compromising service quality
- Verified drinking age requirements of customers by carefully reviewing photo identification
- Collaborated with other staff members to ensure smooth service during high-volume periods
Restaurant Server/Restaurant Hostess
Bubba Gump Shrimp
Las Vegas, NV
12.2012 - 03.2014
Skills
- Restaurant Operations
- Customer Service
- Recruitment and hiring
- Sales management
- Multitasking Abilities
- Team leadership
- Scheduling appointments
- Time management
- Conflict resolution
- New hire paperwork processing
- Inventory Management
- Upselling strategies
- Office Administration
- New hire training
Certification
- Alcohol Awareness training
- Certified Food Safety Manager Card
Additional Information
- Aided in 2 multiple location openings (Las Vegas & Laughlin)
- Traveled for emergency staffing and training at sister locations
- Relocated to Tennessee, bringing strong organizational and operations skills to a new region
Timeline
Restaurant Manager
The Farmhouse Restaurant
07.2025 - Current
Restaurant Front of House Manager
Bubba Gump Shrimp Co.
06.2020 - 06.2025
Certified Bartender
Bubba Gump Shrimp Co.
03.2014 - 06.2020
Restaurant Server/Restaurant Hostess
Bubba Gump Shrimp
12.2012 - 03.2014