Yulma Ceballos Maney

• Supervised kitchen and front-of-house teams during busy meal periods.
• Trained staff on restaurant standards, service steps, and guest care.
• Managed Mi Casa INC dining room operations and daily service flow.

Managed inbound sales conversations for Red Ventures consumer brand offers.

• Presented product options through consultative selling and active listening.
• Qualified leads using CRM notes and customer need questions.
• Collaborated with DTV, Verizon Frontier, and various internet and TV providers to facilitate sales and customer service.

Provided a great experience to customers by recommending food and ensuring timely delivery of their orders with quality and satisfaction.

• Delivered meals and beverages promptly to assigned sections.
• Took food and drink orders accurately for dine-in tables.
• Greeted guests and presented menus at El Vallarta Mexican Restaurant.

• Operated molding and assembly equipment on Decatur plastic products production lines.
• Assembled plastic parts according to work instructions and quality standards.
• Inspected finished products for defects, flash, and proper fit.
• Operated a robot machine, fed plastic material, and reviewed product quality control.