Versatile and results-driven administrative professional with extensive experience in executive support, case
management, hospitality, and client relations. Adept at managing high-volume workloads, coordinating
cross-functional teams, and ensuring seamless project and event execution. Recognized for strong
organizational skills, relationship management, and excellence in client service.
- Independently manage a portfolio of 90+ legal-medical cases concurrently in a fully remote environment.
- Oversee all phases of case workflow, ensuring seamless coordination between legal, medical, and internal teams.
- Serve as the primary liaison for physicians, attorneys, and clients, scheduling conferences, depositions, and interviews.
- Ensure timely completion of deliverables, maintain up-to-date records, and track pending, active, and closed cases.
- Maintain case files and manage all communication logistics for multi-disciplinary teams.
- Developed client relationships across 10+ premier venues; served as primary contact for event planning and execution.
- Liaised with internal departments (Operations, Culinary, Warehouse) to ensure seamless event coordination.
- Communicated complex event logistics to ensure high service standards and satisfaction.
*Role furloughed due to COVID-19 while preparing for NCAA Final Four events.*
- Spearheaded division growth from $330K to $1M+ in annual revenue, leading 250+ successful events.
- Collaborated with executive chefs and clients to design tailored event menus and concepts.
- Created detailed proposals and event orders; ensured clear communication for day-of-event execution.
- Managed high-profile events including Super Bowl LIII activations (9 events across 5 days).
- Executive & Administrative Support: High-volume case management, scheduling, workflow tracking
- Client & Stakeholder Relations: Liaison with physicians, attorneys, and VIP clients
- Project & Operations Management: Full-cycle event and operations execution
- Sales & Business Development: Division revenue growth and venue partnership development
- Problem Solving & Organization: Deadline-driven, detail-oriented, and adaptable multitasker