Chrystal Brown
Orangeburg,United States
Summary
Continue to progress my career as a dedicated transportation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Ops Manager/Driver/Armed Messenger
GardaWorld Cash Services
01.2022 - Current
- Responsible for completing payroll, creating schedules and conducting interviews
- Ensures routes are completes daily 100%
- Create routes for customer service
- Complete claims and cases
- Responsible for the transport of coin and currency
- Issue and receive receipts of confirmation from customers to verify the transfer of valuables
- Practice good customer services
- Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
- Maintained safety and security of armored vehicles such as F650 & Peterbuilt 330 by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Drove armored truck 700+ miles per month to transport money and valuables in SC & GA.
- Maneuvered truck into loading and unloading positions to efficiently load and unload vehicle's cargo, lifting up to 50 pounds.
Training Officer
Orangeburg County Detention Center
06.2015 - 07.2021
- Conducted training for all officers and support staff to ensure they receive mandatory 40 hours yearly
- Maintained training records to reflect training
- Assisted with day to day operations such as inmate booking, discharge, recreation, transports and NCIC clearances
- Supervised officers to ensure proper operations
Security Forces Member
United States Air Force
10.2000 - 08.2013
- Served as a Security Forces member (Military Police) protecting United States and our top assets i.e
- Nuclear Weapons and AF 1 Airplanes
- Lead troops on a daily basis, trained troops, conducted evaluation reports and schedules
Education
Technical school in CDL -
OCtech
Orangeburg, SC09.2024
High school diploma -
Orangeburg Wilkinson High School
Orangeburg, SC05.2000
Skills
- Microsoft Office
- Law Enforcement/Security
- Computer Skills
- Military Experience
- Communication Skills
- Time Management
- Surveillance
- Commercial Driving (F650 & Peterbuilt 330)
- Delivery Driver Experience
- Interviewing
- Management
- CCTV
- Loss Prevention
- Load & Unload
- Payroll
- Box truck
- Standard Operating Procedures
Certification
- First Aid Certification, Present
- CPR Certification, Present
- Firearms License, Present
- CDL, 09/24, 09/32
- Guard Card, Present
Additional Information
South Carolina Criminal Justice Academy (Basic Instructor), South Carolina Criminal Justice Academy (Basic Jail), South Carolina Criminal Justice Academy (Detention Management), United States Air Force (Basic Training), Security Forces Technical School (Security Force Member), Excellent Written And Oral Communication Abilities, Field Sobriety Test, Taser, LIDAR, Horizontal Gaze Nystagmus
Military Service
US Air Force, United States, E-5, 10/00, 08/13
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Ops Manager/Driver/Armed Messenger
GardaWorld Cash Services
01.2022 - Current
Training Officer
Orangeburg County Detention Center
06.2015 - 07.2021
Security Forces Member
United States Air Force
10.2000 - 08.2013
High school diploma -
Orangeburg Wilkinson High School
- First Aid Certification, Present
- CPR Certification, Present
- Firearms License, Present
- CDL, 09/24, 09/32
- Guard Card, Present
Technical school in CDL -
OCtech
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