Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrystal Rodriguez-Torres

Longview,WA

Summary

Dynamic and results-driven Lead Medical Assistant at Vancouver Clinic with expertise in clinical leadership and electronic health records management. Proven ability to enhance team performance and patient care through effective supervision and critical thinking. Committed to delivering high-quality support while ensuring HIPAA compliance and fostering a patient-focused environment.

Overview

10
10
years of professional experience

Work History

Lead Medical Assistant

Vancouver Clinic
10.2018 - Current
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Supervised a team of 10+ to complete medication requests while following department workflows and protocols
  • Managed time cards for team of 10+

Certified Nursing Assistant

Home Health and Hospice
02.2015 - 06.2016
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

Associate of Science - Medical Assistant

Clark College
Vancouver, WA
06-2018

Skills

  • Critical thinking
  • Electronic health records management
  • Clinical leadership
  • Performance improvement
  • Clinical flow management
  • HIPAA compliance
  • Team building and supervision
  • Staff oversight
  • Patient-focused care
  • Customer service
  • Certified in basic life support (BLS)
  • Appointment setting

Timeline

Lead Medical Assistant

Vancouver Clinic
10.2018 - Current

Certified Nursing Assistant

Home Health and Hospice
02.2015 - 06.2016

Associate of Science - Medical Assistant

Clark College

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