Diligent Account Executive with solid foundation in sales acumen. Expertly established and fostered clients towards achieving best in class products and services while implementing tailored solutions. Demonstrated skills in client assessment and mutually beneficial partnerships.
Overview
36
36
years of professional experience
Work History
Health Coach
Optivia
Chattanooga, OK
01.2018 - Current
Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
Sales Engineer
OTC Industrial Technologies
Chattanooga, TN
06.2023 - 09.2024
Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Optimized sales pipeline management by regularly reviewing progress against goals and adjusting strategies as needed to stay on track towards annual objectives.
Developed and implemented pursuit plans for opportunities within assigned key accounts.
Account Manager
Benjamin Moore Paints
Tennessee
02.2014 - 02.2017
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Negotiated contract terms with clients, securing favorable agreements for both parties.
Sr. Account Executive
Akzo Nobel International Paint
Tennessee, Georgia, North Carolina
06.2005 - 12.2010
Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
Increased account retention by building strong relationships with clients and addressing their needs promptly.
Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Chemical Coatings Sales Representative
The Sherwin Williams Paint Company
Chattanooga, TN
04.1989 - 07.2005
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
Master of Science - Leadership
Belhaven University
Jackson, MS
05-2017
Bachelor of Science - Management
Belhaven University
Jackson, MS
05-2014
Associate of Science - Basic Law Enforcement Certification
Georgia Northwestern Technical College
Rome, GA
05-2014
Skills
Coaching
Behavior modification techniques
Collaborative teamwork
Gathering information
Professional ethics adherence
Goal establishment and monitoring
Sales Acumen
Public speaking
Goal setting
Marketing and promotion
Class instruction
Presentation skills
Timeline
Sales Engineer
OTC Industrial Technologies
06.2023 - 09.2024
Health Coach
Optivia
01.2018 - Current
Account Manager
Benjamin Moore Paints
02.2014 - 02.2017
Sr. Account Executive
Akzo Nobel International Paint
06.2005 - 12.2010
Chemical Coatings Sales Representative
The Sherwin Williams Paint Company
04.1989 - 07.2005
Master of Science - Leadership
Belhaven University
Bachelor of Science - Management
Belhaven University
Associate of Science - Basic Law Enforcement Certification