Chuck Davis
Indian Trail,NC
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 27 years of progressive pest industry experience to positively impact business operations.
Overview
25
25
years of professional experience
Work History
Regional Manager
Team Pest USA
Carolinas
04.2022 - Current
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 4 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Area Manager
58 Foundations
Charlotte, NC
06.2021 - 04.2022
- Conducted training sessions to educate employees on best practices and procedures to increase profitability in 4 locations on East Coast.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Oversaw budget planning, strategy development, community outreach for organization.
General Manager
Massey Services Pest Prevention
07.2014 - 06.2021
- Drove year-over-year business growth while leading operations at over 34% profit, strategic vision and long-range planning.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Supervisor
Carolina Pest Management
11.2009 - 01.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
Owner/Operator
Providence Pest Solutions
06.2005 - 11.2009
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
General Manager
Hometeam Pest Defense
05.1999 - 06.2005
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Education
Bachelor of Science - Management
Southern Illinois University Carbondale
Carbondale, ILSkills
- Performance improvement
- Recruitment
- Client Account Management
- Team Leadership
- Staff training/development
- Exceptional interpersonal communication
- Operations management
- Sales expertise
- Efficient multi-tasker
- Budget administration
Timeline
Regional Manager
Team Pest USA
04.2022 - Current
Area Manager
58 Foundations
06.2021 - 04.2022
General Manager
Massey Services Pest Prevention
07.2014 - 06.2021
Supervisor
Carolina Pest Management
11.2009 - 01.2014
Owner/Operator
Providence Pest Solutions
06.2005 - 11.2009
General Manager
Hometeam Pest Defense
05.1999 - 06.2005
Bachelor of Science - Management
Southern Illinois University Carbondale