Maintain the front desk area, including greeting and directing visitors and responding to telephone and in-person requests for information
Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Coordinated with staff to streamline service flow, improving client experience.
Processed payments and transactions accurately at front desk, ensuring smooth financial operations.
Guided employees and guests towards correct staff members to ensure efficient service
Complete administrative tasks assigned by the office manager
Managed inventory lists for office and storage supplies, maintaining adequate stock levels daily.
Research Assistant
UCO Office of High Impact Practices
Edmond, OK
10.2021 - 03.2022
Collected and compared audit reports of 50 companies adopting critical audit matter (CAM) section in financial statements for fiscal years 2018-2020, enhancing understanding of industry practices
Evaluated accounting implications of CAM disclosure on managerial operating decisions, identifying associated risks from new standard application
Analyzed articles to identify variations in firms' reporting practices, providing insights beneficial to stakeholders
Received funding for student Research, Creative, and Scholarly Activities (RCSA)
Education
Master of Science - Business Analytics
University of Central Oklahoma
Edmond, OK
05-2025
Master of Business Administration - Business Administration
University of Central Oklahoma
Edmond, OK
12-2024
Bachelor of Science - Accounting
University of Central Oklahoma
Edmond, OK
12-2022
Skills
Microsoft Word
Excel
PowerPoint
Microsoft Access
Data visualization
Power BI
Python
Projects
Creative Problem-Solving Project - Organization Problem, 01/23 - 05/23, Research on Social Media vs Virtual Reality: The Metaspace Race, A, Member of a group of five students, Research paper editor, Presenter of research findings
Languages
English
Vietnamese
Timeline
Receptionist
Dream Nails Spa
10.2023 - Current
Research Assistant
UCO Office of High Impact Practices
10.2021 - 03.2022
Master of Science - Business Analytics
University of Central Oklahoma
Master of Business Administration - Business Administration