Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chyquita Williams

Memphis,USA

Summary

Highly efficient, accurate and organized Logistics Assistant successful at supporting logistics operations through effective vendor relations skills, administrative expertise and strong attention to detail. Proficient in accurately managing freight documentation. Reliable, hardworking Logistics Assistant focused on handling all logistics needs efficiently. Knowledgeable about shipping and receiving, inventory counts and import and export regulations. Good interpersonal and communication skills. Knowledgeable Logistics Assistant offering 12 years of progressive experience . Proficient in checking and correcting documents, producing reports and managing office functions. Dedicated team player with a strong work ethic, remarkable initiative and professional demeanor. Focused and effective offering excellent workplace focus and demonstrated leadership ability. Skilled in various industry techniques . Committed to accuracy and quality of workmanship. Experienced Ramp Agent with over 10 years of hard work and dedication. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Job title and training in. Motivated to learn, grow and excel.

Overview

16
16
years of professional experience

Work History

Info Agent

Fedex
09.2024 - Current
  • Mentored junior and senior Info agents, fostering professional growth and enhancing team performance.
  • Collaborated with cross-functional teams to optimize operational workflows and service delivery.
  • Delivered exceptional customer support through effective communication and problem-solving skills.
  • Trained new team members on company policies and customer service best practices.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Provided exceptional customer service, ensuring guest satisfaction.

Ramp Agent

FedEx
10.2012 - Current
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Coordinated all ground crew activities to complete objectives on schedule.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Assisted coworkers and management during busy periods, developing new skills while boosting warehouse efficiency.
  • Used hand-held scanners and physical logs to accurately track item movements.

Logistics Assistant

Army National Guard
11.2018 - 02.2021
  • Generated, distributed and filed copies of all billing paperwork.
  • Handled high-volume paperwork and collaborated with Petroleum department to resolve invoicing and shipping problems.
  • Oversaw daily inventory counts to maintain data accuracy.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.

Petroleum Supply Specialist

Army National Guard
02.2009 - 10.2018
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Regulated variables such as temperature and pressure to maintain optimal flow.
  • Took samples of products for further analysis and standardized testing.
  • Conducted general housekeeping functions such as removing spills and organizing supplies.
  • Observed and tracked information from gauges, instruments and meters to proactively identify and address issues.
  • Telephoned and radioed team members to coordinate efficient and smooth pump operations.
  • Observed production operations, identified safety hazards and addressed problems to maintain safety for all personnel.
  • Documented information in daily logs to uphold company standards and meet regulatory recordkeeping requirements.
  • Maintained well-calibrated systems to keep inspections accurate.

Material Handler

FedEx
04.2010 - 10.2012
  • Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Demonstrated and applied product knowledge for all company items.
  • Packed items into appropriate containers for shipment.
  • Assisted during busy periods, developing new skills while boosting warehouse efficiency.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Safely transported items using equipment avoiding accidents and mishaps.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Operated equipment while observing standard safety procedures.
  • Operated machines to safely move materials.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Removed debris and hazardous materials from areas to avoid contaminating items.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Inspected equipment and used troubleshooting approaches to keep machines operational for all shifts.

Education

High School - Regular Schedule

Central High
Memphis, Tennessee
04.2001

Skills

  • Inventory management procedures
  • Freight billing
  • Shipping Documentation
  • Operation monitoring
  • Compliance inspection
  • Problem-solving skills
  • Positive attitude
  • Relationship building
  • Organizational skills
  • Goal-oriented mindset
  • Clear communication
  • Operations management
  • Partnership development
  • Meeting arrangements
  • Ensuring customer satisfaction
  • Recordkeeping

Timeline

Info Agent

Fedex
09.2024 - Current

Logistics Assistant

Army National Guard
11.2018 - 02.2021

Ramp Agent

FedEx
10.2012 - Current

Material Handler

FedEx
04.2010 - 10.2012

Petroleum Supply Specialist

Army National Guard
02.2009 - 10.2018

High School - Regular Schedule

Central High

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Chyquita Williams