Ciahna Shelton
Dallas,,TX
Summary
Versatile professional with a background in recruiting, property management, inside sales, and administrative support. Supported by formal education in Human Resources, I excel in communication, attention to detail, and managing high-volume workflows with accuracy and professionalism.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Valiant Residential
Dallas, Texas
03.2025 - Current
- Obtained and maintained accurate financial records.
- Ensured 90%+ trend and occupancy at all times.
- Prepared and submitted daily operational reports to support property performance tracking and decision-making.
- Prepared and filed eviction paperwork with accuracy, ensuring full compliance with state regulations and company procedures.
- Trained leasing professionals on policies, procedures, and documentation standards.
- Created and implemented marketing initiatives by reviewing data, identifying needs, and coordinating targeted outreach.
- Served as a primary point of contact for vendors, visitors and residents.
Inside Sales Specialist
Hugh. M Cunningham (Construction)
Carrollton, Tx
03.2024 - 03.2025
- 100+ calls a day
- Utilized SAP and internal systems to track data and manage workflow.
- Processed invoices and purchase orders.
- Developed and maintained strong relationships with wholesalers, distributors, and manufacturers.
- Prepared and verified quotes, documentation, and product information with attention to detail and data integrity.
- Liaised between outside sales representatives and accounts.
Recruiter / Sourcer
CornerStone Staffing
Dallas, Texas
03.2023 - 03.2024
- Sourced and screened candidates through job boards, social media, and ATS systems for various roles.
- Created job descriptions and consulted with clients to understand staffing needs.
- Managed pre-employment procedures, including background checks, drug screenings, and test assessments.
- Negotiated job offers and compensation to align with company budgets while meeting candidate expectations.
- Supported employer branding initiatives, promoting the company's culture and values to attract candidates who align with the organization's mission.
- Analyzed labor market trends to optimize talent sourcing strategies.
Leasing Consultant
Willow Bridge
Dallas, Tx
08.2020 - 02.2023
- Guided prospective residents through the leasing process by understanding their needs, evaluating housing options, and recommending the best-fit based on preferences and eligibility criteria.
- Screened all applicant and verified all required documents to confirm eligibility and maintain compliance with company policies.
- Prepared leasing proposals, offers, and renewal documentation with strong attention to detail, and clear communication.
- Resolved resident concerns quickly and professionally, using active listening and problem-solving skills to support positive living experiences.
Residence Hall Administrator
University of North Texas at Dallas
Dallas, Texas
08.2018 - 09.2019
- Managed onboarding processes for residents including orientation, documentation, and policy training.
- Collaborated with HR and Residence Life teams to enforce policies, mediate disputes, and address complaints, creating a safe and inclusive living environment.
- Conducted regular inspections and audits of facility, and generated detailed reports.
- Served on the Residence Hall Association, collaborating with team members to plan and execute community-building initiatives, improve resident engagement, and address student housing concerns.
- Logged every communication with residents ensuring accurate and up-to-date records to support effective conflict resolution and compliance with university policies.
- Tracked and recorded the usage of supplies, equipment, and facilities within the residence hall, ensuring accurate inventory management and timely replenishment.
Education
Bachelors Of Business Adminstration - Human Resources
University of North Texas At Dallas
Dallas, TXSkills
- ATS systems
- Data analysis
- Financial record management
- Customer/client communication
- Task prioritization
- Assessment coordination
- Relationship building
- Flexible and adaptable
http://linkedin.com/in/ciahna-shelton-7b9239197
Timeline
Assistant Property Manager
Valiant Residential
03.2025 - Current
Inside Sales Specialist
Hugh. M Cunningham (Construction)
03.2024 - 03.2025
Recruiter / Sourcer
CornerStone Staffing
03.2023 - 03.2024
Leasing Consultant
Willow Bridge
08.2020 - 02.2023
Residence Hall Administrator
University of North Texas at Dallas
08.2018 - 09.2019
Bachelors Of Business Adminstration - Human Resources
University of North Texas At Dallas