Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ciara Anderson

Laurel,MD

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 7 years.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Desk Medical Receptionist

CAPITAL WOMEN CARE
02.2020 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Completed patient referrals to other medical specialists.
  • Invoiced patients accurately in line with charging guidelines.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Conducted patient intake interviews, recording and documenting relevant information.

Medical Assistant Receptionist

XPRESS MEDICAL SPECIALTIES
07.2017 - 02.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Verified patient insurance coverage and collected required co-payments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.

Medical Assistant

FAIRWOOD INTERNAL MEDICINE
05.2016 - 11.2018
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Brightwood College - Beltsville
Beltsville, MD
01.2015

High School Diploma -

Eleanor Roosevelt High School
Greenbelt, MD
05.2014

Skills

  • Patient Relations
  • Appointment Scheduling
  • Phone Screening
  • Mail Management
  • HIPAA Compliance
  • Insurance Verification & Billing
  • Medical Management
  • EKG Testing
  • Medical Terminology
  • Microsoft Proficient

Certification

HIPPA 2015

OSHA 2015

CPR/BLS 2023


Timeline

Front Desk Medical Receptionist

CAPITAL WOMEN CARE
02.2020 - Current

Medical Assistant Receptionist

XPRESS MEDICAL SPECIALTIES
07.2017 - 02.2020

Medical Assistant

FAIRWOOD INTERNAL MEDICINE
05.2016 - 11.2018

Brightwood College - Beltsville

High School Diploma -

Eleanor Roosevelt High School

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Ciara Anderson