Certified Medical Assistant with a strong foundation from the New Orleans Career Center, committed to enhancing patient safety through strict adherence to infection control protocols. Proficient in HIPAA compliance and patient care coordination, with strengths demonstrated through keen attention to detail and a consistently compassionate, professional demeanor. Excelled in maintaining a sterile clinical environment, contributing to improved patient comfort and overall experience
Hi, I’m
CIARA BROWN
New Orleans,USA
Summary
Overview
4
years of professional experience
1
Certification
Work History
Poke Loa
Shift Lead
03.2024 - 10.2024
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Yogurtland
Cashier
09.2023 - 12.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
E & L Mart
Supervisor
06.2020 - 10.2022
Job overview
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Operated cash register and accurately processed payments, returns, and exchanges
- Handled customer complaints and inquiries in a courteous and efficient manner
Education
New Orleans Career Center1331 Kerlerec St
Medical Assistant Certification
05.2025
University Overview
The NET East High SchoolNew Orleans, Louisiana
High School Diploma
05.2024
University Overview
Expected graduation 05/2024
Skills
- Customer Service Excellence
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Specimens collection and processing
- Insurance verification
- Appointment setting
- Sterilization techniques
- HIPAA compliance
- Stress Testing
- CPR
- Attention to Detail
Certification
RETAIL INDUSTRY FUNDAMENTALS
CERTIFIED MEDICAL ASSISTANT (CMA)
BASIC LIFE SUPPORT (BLS) Certification
Timeline
Shift Lead
Poke Loa
03.2024 - 10.2024
Cashier
Yogurtland
09.2023 - 12.2023
Supervisor
E & L Mart
06.2020 - 10.2022
New Orleans Career Center
Medical Assistant Certification
The NET East High School
High School Diploma
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