Summary
Overview
Work History
Education
Skills
Timeline
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Ciara Conary

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Spark (Walmart)
12.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.


Seasonal Medicare Sales Representative

TTEC
09.2023 - 12.2023
  • Assisted clients with the completion of enrollment forms, ensuring accuracy and compliance with regulatory requirements.
  • Provided exceptional customer service during annual enrollment periods, assisting clients with plan changes or updates as needed.
  • Analyzed customer needs to provide customized insurance solutions.
  • Answered customer questions about products and services.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers.
  • Followed HIPAA Policy to ensure customers privacy.

Independent Contract Driver

Amazon
06.2022 - 06.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed corporate procedures to maintain company and customer data confidentiality.

Food Delivery Driver

DoorDash/UberEATS
06.2020 - 06.2023
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.

Education

High School Diploma -

Bacon Academy
Colchester, CT

Antonelli Institute
Glenside, PA

Skills

  • Enrollment processing
  • In-depth product knowledge
  • Up-selling techniques
  • Quotes and sales
  • HIPAA Compliance
  • Customer Engagement
  • Positive Attitude
  • Customer Service
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Creative artistic vision

Timeline

Delivery Driver

Spark (Walmart)
12.2023 - Current

Seasonal Medicare Sales Representative

TTEC
09.2023 - 12.2023

Independent Contract Driver

Amazon
06.2022 - 06.2023

Food Delivery Driver

DoorDash/UberEATS
06.2020 - 06.2023

High School Diploma -

Bacon Academy

Antonelli Institute

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Ciara Conary