Ciara Duran
Target
Theresa,WI
6
years of professional experience
Work History
Team Lead
2 Years 8 Months- Led daily team workflows to maintain efficient salesfloor operations and guest service standards.
- Coached team members on fulfillment, stocking, and zone maintenance procedures.
- Coordinated task priorities across salesfloor, backroom, and front-end support areas.
- Monitored inventory accuracy and assisted with replenishment to reduce stock gaps.
Customer Service
6 Months- Provided excellent customer service, resolving complaints promptly and professionally.
- Supported customer service, providing informational resources regarding promotions and sales.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Managed business customer service, responding to requests and concerns promptly.
Team Member
2 Years 10 Months- Assisted customers with product selection, pet care questions, and store recommendations.
- Stocked merchandise, maintained organized aisles, and replenished shelves using planogram standards.
- Operated point-of-sale system to process purchases, returns, and loyalty transactions accurately.
- Received shipments, verified inventory, and rotated stock to support product freshness.
Education
No Degree - Business And Management
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Diversity and inclusion
Volunteer
* volunteered at the ridge community church infant and toddler room
* nannied for multiple families involving different backgrounds and children with different needs
* babysat ages infant-10 years old for 7+ years
* completed childcare class in high school which included 3 days a week mentoring 3 year olds
Timeline
Team Lead
Target
02.2020 - 10.2022Read More
Customer Service
Target
08.2019 - 02.2020Read More
Team Member
Pet Supplies Plus
09.2016 - 07.2019Read More
Southern New Hampshire University
No Degree from Business And Management
Read More