Ciara Ellis
Middletown,DE
Summary
Dynamic and results-driven professional with a strong background in customer satisfaction, operations management, and team leadership. Skilled in fostering collaboration, optimizing efficiency, and exceeding performance goals. Proficient in MS Office, with a keen ability to multitask, stay organized, and deliver exceptional service. Adept at balancing independent initiatives with teamwork to drive success.
Overview
5
5
years of professional experience
Work History
Concessions Associate
Eats2Seats
10.2022 - 12.2024
- Maintained high customer satisfaction standards to meet or exceed targets.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Handled and processed customer payments.
- Responded to customer complaints to help resolve issues.
- Monitored inventory and notified management of deficiencies or shortages.
- Worked with team to provide stellar service during busy periods and meet customer demands.
Patient Recruiter
AAV Housing
05.2024 - 09.2024
- Conducted interviews with potential clients and their families to assess needs and establish rapport.
- Served as the liaison between caregivers and patients, facilitating communication and ensuring smooth transitions until official meetings were scheduled.
- Performed weekly check-ins with patients and caregivers to ensure a safe, supportive environment, and monitor progress.
Campaign Assistant
Neighbors for Moore
06.2020 - 11.2022
- Conducted phone interviews to share info and generate interest in the political candidate
- Performed cosmetic services such as makeup application and hair retouching
- Provided secretarial aid and additional services, such as media prep and photographic editing skills
- Assisted in keeping track of daily responsibilities and organized schedule
Special Education Paraprofessional
Brandywine Springs Elementary School
06.2022 - 07.2022
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations and extra assistance
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
Concession Stand Attendant
Global Staffing
11.2021 - 01.2022
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Education
Bachelor of Science - Communications
Louisiana State University
Baton Rouge, LA05-2025
Skills
- Social Media Proficiency
- Sales Experience
- Excellent Communication
- Interpersonal Skills
- Microsoft Office Expertise
- Leadership & Team Management
- Detail-Oriented & Organized
- Independent & Team Player
- Multitasking & Prioritization
- Hospitality & Customer Service
- Professional Telephone Demeanor
Timeline
Patient Recruiter
AAV Housing
05.2024 - 09.2024
Concessions Associate
Eats2Seats
10.2022 - 12.2024
Special Education Paraprofessional
Brandywine Springs Elementary School
06.2022 - 07.2022
Concession Stand Attendant
Global Staffing
11.2021 - 01.2022
Campaign Assistant
Neighbors for Moore
06.2020 - 11.2022
Bachelor of Science - Communications
Louisiana State University
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