Ciara Hale
Cincinnati,US
Summary
Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of labor legislation and payroll processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Great American Insurance Group
08.2025 - Current
- Partnered with department heads to align HR initiatives with organizational goals, fostering a cohesive work environment.
- Handled EEO-1 and I-9 compliance company-wide.
- Implemented targeted HR initiatives that aligned with organizational goals, driving measurable improvements in employee retention.
- Monitored HR metrics to evaluate program effectiveness, enabling data-driven adjustments that improved overall employee satisfaction.
Human Resources Intern
TriHealth
05.2025 - 08.2025
- Assisted in onboarding new employees, fostering a welcoming environment that enhanced retention rates.
- Streamlined recruitment processes, reducing time-to-hire and improving candidate experience significantly.
- Coordinated employee engagement initiatives, enhancing team morale and promoting a culture of collaboration.
- Analyzed employee feedback data to identify improvement areas, leading to actionable insights and measurable enhancements.
Front Desk Clerk
Hotel Covington
08.2024 - 05.2025
- Maintain accurate records of guest registration, billing, and inventory using hotel software.
- Promote marketing programs to maximize profitability and optimize occupancy rates.
- Conduct research to resolve issues, negotiate solutions, and improve guest relations.
- Provide prompt and friendly responses to guest inquiries, ensuring high satisfaction levels.
Receptionist
Hand and Stone Spa
04.2023 - 04.2024
- Coordinated and scheduled appointments, updating records in scheduling software.
- Anticipated guest needs and delivered exceptional customer service to exceed expectations.
- Promoted multiple times within a one-year period. Provided excellent customer service, ensuring a welcoming atmosphere that fostered repeat business and enhanced guest experiences.
Data Entry Clerk
US Bank (US Bancorp)
10.2022 - 01.2023
- Utilized IRS software to enter high volumes of data with precision and accuracy.
- Minimized errors through effective verification and classification of data.
- Supported cross-functional teams by locating and retrieving important records and database information.
Onboarding Specialist for Healthcare
Prolink Staffing
01.2022 - 10.2022
- Facilitated onboarding for 100+ new hires, improving retention with tailored programs.
- Collaborated with HR teams to address challenges and ensure smooth transitions.
- Developed comprehensive onboarding materials to enhance new hire engagement.
- Assisted in recruitment processes by screening applications, ensuring a diverse candidate pool and enhancing overall hiring efficiency.
Education
Master of Science - Industrial & Organizational Psychology
Southern New Hampshire University
11.2025 - 01.2026
Bachelor of Arts - Psychology
University of Cincinnati-Main Campus
Skills
- HR program development
- HR analytics
- HRIS applications proficient
- EEO-1 and I-9 compliance
- Microsoft Office Suite
- Employment law
Certification
- SHRM Certification Dec 2026
- Social and Behavioral Research Certification
- Core Human Resources Certification
Timeline
Master of Science - Industrial & Organizational Psychology
Southern New Hampshire University
11.2025 - 01.2026
Human Resources Specialist
Great American Insurance Group
08.2025 - Current
Human Resources Intern
TriHealth
05.2025 - 08.2025
Front Desk Clerk
Hotel Covington
08.2024 - 05.2025
Receptionist
Hand and Stone Spa
04.2023 - 04.2024
Data Entry Clerk
US Bank (US Bancorp)
10.2022 - 01.2023
Onboarding Specialist for Healthcare
Prolink Staffing
01.2022 - 10.2022
Bachelor of Arts - Psychology
University of Cincinnati-Main Campus