Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server and Trainer
Texas Roadhouse
Lady Lake, FL
05.2023 - Current
Successfully handled both Togo coordinator and server roles.
Served as a trainer for new employees and servers in the Togo region.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Retail Sales Associate
Fit2Run The Runner's Super Store
Ocala, FL
06.2022 - 07.2023
Assisted customers with finding the right product for their needs.
Processed returned merchandise according to company policies.
Completed transactions in an efficient manner while providing excellent customer service.
Handled customer complaints in a professional manner.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Assistant Manager
Florida Pizza Stop
Belleview, FL
08.2021 - 07.2022
Provided leadership and direction to restaurant employees.
Monitored customer service standards and took corrective action when needed.
Supervised food preparation, ordering of supplies, and inventory control.
Maintained accurate records of sales transactions and other financial information.
Managed cash register operations including deposits and reconciling discrepancies.
Ensured that all customer orders were fulfilled accurately and efficiently.
Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Hostess
mimi's cafe
Ocala, FL
12.2020 - 07.2021
Greeted guests warmly upon arrival, seating them promptly.
Maintained a clean and organized dining area.
Provided menus to customers and answered questions regarding menu items.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
School Kitchen
Belleview High School
Belleview, FL
08.2019 - 03.2020
Prepared and sold culinary dishes to students and teachers in the kitchen of Culinary Class.
Handled customer transactions and operated the cash register effectively.
Education
Associate's degree -
College of Central Florida
FL
10.2024
High School -
Belleview High School
FL
10.2024
Skills
Culinary Experience
Food Service
Food Preparation
Kitchen Experience
Babysitting
Teamwork
Team Leader
Heavy Lifting
Catering Experience
Leadership
Restaurant Experience
Meal Preparation
Customer service
Sales
Host/Hostess
Kitchen Management Experience
Assistant Manager Experience
Cash Handling
Basic math
Busser
Restaurant Management
Food Safety
Cooking (1 year)
Communication skills
Cash register
Guest services
Serving
Retail Sales
Menu Memorization
Sales Techniques
Point of Sale (POS) system operations
Suggestive Selling
Strong Work Ethic
Exceptional customer service
Order Accuracy
High-volume dining
Certification
ServSafe
Driver's License
Additional Information
Was in volleyball and band for 5 years, amazing team player
great at dealing with upset customers
Family & Community Services Manager at ECS4KIDS: Episcopal Children's ServicesFamily & Community Services Manager at ECS4KIDS: Episcopal Children's Services