Ciara Hawes
DeSoto,USA
Summary
Dynamic professional with extensive experience in customer service and leadership, notably as a Certified Trainer at Raising Cane's. Proven ability to enhance customer satisfaction through effective problem-solving and organizational skills. Adept in inventory management and maintaining operational efficiency, consistently achieving high accuracy in financial transactions.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Certified Trainer
Raising Canes
Katy, US
12.2021 - Current
- Operated cash register for cash, check, and credit card transactions, ensuring accurate financial exchanges.
- I maintained well-stocked stations with supplies and spices for maximum productivity.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with shift manager to resolve customer issues effectively.
- Managed payment transactions to ensure accuracy and customer satisfaction.
Amazon Fulfillment Associate
Amazon Warehouse
Brookshire, US
01.2023 - 05.2024
- Compiled customer orders to ensure timely fulfillment and customer satisfaction
- Sorted incoming packages for efficient order fulfillment.
- Operated material handling equipment to transport goods safely.
- Maintained inventory accuracy by scanning items and updating systems.
Manager
Dunkin Donuts
Cypress, US
09.2021 - 12.2021
- Provided customer service by addressing inquiries and resolving issues.
- Checked out customers at cash register, ensuring accurate and efficient transactions.
- Counted tills with high accuracy, contributing to financial accountability.
- Prepared a variety of drinks and ice creams, enhancing customer satisfaction.
Brand Representative
Abercrombie and Fitch
Katy, US
01.2020 - 06.2021
- Processed customer transactions at the cash register.
- Maintained store organization and ensured fitting rooms were stocked with appropriate items for customers.
- Organized and restocked products to maintain store presentation standards.
Education
Bachelor's Degree - EDUCATION
Prairie View University
Prairie View, TX03-2026
Highschool Degree - Katy, TX
Morton Ranch Highschool
Katy, TX05-2021
Skills
- Customer service
- Leadership
- Organizational skills
- Communication skills
- Problem solving
- Time management
- Inventory management
- Order picking
- Computer proficiency
- Punctuality
- Active listening
- Writing skills
Certification
Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Amazon Fulfillment Associate
Amazon Warehouse
01.2023 - 05.2024
Certified Trainer
Raising Canes
12.2021 - Current
Manager
Dunkin Donuts
09.2021 - 12.2021
Brand Representative
Abercrombie and Fitch
01.2020 - 06.2021
Bachelor's Degree - EDUCATION
Prairie View University
Highschool Degree - Katy, TX
Morton Ranch Highschool