Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciara Knights

Galloway,NJ

Summary

Dedicated high school senior pursuing a Childcare and Child Development Degree at Atlantic Cape Community College. Experienced in providing attentive care for young children, supporting routines and emotional growth. Skilled in communication and conflict resolution, aiming for a Teacher Assistant role to create a safe, engaging environment for children.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Ups Store
Galloway, New Jersey
10.2025 - Current
  • Resolves customer complaints with professionalism resulting an improved customer experience.
  • Responds to customer inquiries with accurate product and service information to support informed decisions.
  • Guides customers through shipping and packaging options to enhance satisfaction.
  • Ensures work area was tidy and orderly to enhance productivity and workplace safety.
  • Develops strong customer relationships to encourage repeat business.

Private Nanny

Private Family Home
Atlanta, Georgia
06.2025 - 08.2025
  • Developed and implemented consistent, age-appropriate routines for bedtime, meals, and personal hygiene, promoting structure and well-being.
  • Established safe, nurturing environment fostering emotional growth and stability.
  • Supervised daily activities and ensured safety during playtime and outings.
  • Prepared nutritious meals according to dietary preferences and restrictions.
  • Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.

Front Desk Agent

Cape Resorts
Cape May, New Jersey
06.2024 - 10.2024
  • Greeted guests warmly upon arrival and assisted with check-in procedures.
  • Provided excellent customer service while upholding company policies.
  • Informed guests about hotel amenities and local attractions to enhance their stay experience.
  • Coordinated group and special event reservations to ensure positive guest experiences.
  • Communicated room status updates with housekeeping to streamline guest check-in process.

Education

High School Diploma -

Absegami High School
Galloway
06-2026

Skills

  • Communication skills
  • Conflict resolution
  • Problem-solving
  • Team collaboration
  • Time management
  • Child supervision & safety awareness
  • Empathy and patience

Timeline

Customer Service Representative

Ups Store
10.2025 - Current

Private Nanny

Private Family Home
06.2025 - 08.2025

Front Desk Agent

Cape Resorts
06.2024 - 10.2024

High School Diploma -

Absegami High School
Ciara Knights