Ciara Lopez
Lutz,FL
Summary
Self-motivated professional with extensive guest service expertise. pleasant mindset along with skills in problem-solving, record-keeping, and customer interactions. Being friendly and communicative with others helps keep the environment happy.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
TGH Urgent Care
Lutz, Florida
04.2026 - Current
- Welcomed patients and assisted with the urgent care clinic's front desk operation.
- Used clinic technology to check in patients and confirm insurance information.
- Answered incoming phones and referred inquiries to the relevant clinical personnel.
- Handled private patient data while assisting with HIPAA compliance. Greeted clients warmly to create a welcoming atmosphere.
Front Desk Receptionist
Florida Orthopedic Institute
Wesley Chapel, Florida
09.2025 - 04.2026
- Scheduled appointments and updated patient records in electronic health system.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified insurance coverage and updated patient information in electronic records
Restaurant Team Member
Chilis's Bar and Grill
Orlando, Florida
02.2024 - 09.2025
- Welcoming visitors in a comfortable bar and grill dining area with warm friendliness.
- Used the POS system and table service guidelines to take orders for food and beverages.
- Complied with fast-paced service protocols to ensure food safety and hygiene.
- Provided attentive customer service by addressing guest needs promptly. with a warm personality.
Crew Team Member
Taco Bell KFC
Kissimmee, Florida
08.2023 - 12.2023
- Accurately took orders from customers at drive-thru and counter stations.
used a point-of-sale system and cash register to process payments. - Meals were quickly assembled together for delivery, pickup, and dine-in customers.
- During shifts, cleaned kitchen surfaces, dining spaces, and service equipment as well as restocked all stations
Education
Associate of Science - Echocardiography
Keiser University
Lakeland, FL09-2026
Bachelor of Science - Psychology
Keiser University
Lakeland09-2026
Skills
- Patient communication
- Attention to detail
- Front office management
- Insurance verification
- Customer service
- Patient confidentiality
- Sanitation standards compliance
- Cash handling proficiency
- Food safety
- Food prep
- Adaptability to change
Accomplishments
- A & B Honor roll
- Two Scholarships for Creative Excellence for Art College
- Employee Recognition at Chilis for above & beyond Customer Service
Timeline
Front Desk Receptionist
TGH Urgent Care
04.2026 - Current
Front Desk Receptionist
Florida Orthopedic Institute
09.2025 - 04.2026
Restaurant Team Member
Chilis's Bar and Grill
02.2024 - 09.2025
Crew Team Member
Taco Bell KFC
08.2023 - 12.2023
Associate of Science - Echocardiography
Keiser University
Bachelor of Science - Psychology
Keiser University