- Fashion and Style
- DIY and Home Improvement
- All thing beauty (hair, nails, skin, makeup)
Ciara Lott
Elkridge,Maryland
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Murn Management
Ellicott City, MD
05.2024 - 02.2026
- Conducted property tours and responded to tenant inquiries, enhancing customer satisfaction and engagement.
- Processed lease applications and performed background checks to ensure compliance with company policies.
- Developed marketing strategies to attract potential tenants, increasing property visibility in competitive markets.
- Collaborated with maintenance teams to address tenant concerns promptly, improving overall tenant retention rates.
- Analyzed market trends and competitor offerings to inform pricing strategies and maintain occupancy rates.
Assistant Store Manager
European Wax Center
Hanover, MD
05.2022 - 05.2024
- Assisted in daily operations, ensuring efficient workflow and exceptional customer service.
- Trained and mentored new team members on store policies and procedures.
- Monitored inventory levels, placing orders to maintain stock availability.
- Implemented promotional strategies to enhance product visibility and sales.
- Coordinated staff schedules, optimizing coverage during peak hours.
Manager on Duty
Columbia Association
Columbia, MD
03.2020 - 02.2022
- Supervised daily operations to ensure facility standards and safety protocols were met.
- Trained staff on customer service excellence and operational procedures for enhanced guest satisfaction.
- Monitored inventory levels and coordinated supply orders to maintain adequate stock for services.
- Implemented process improvements that reduced wait times and increased efficiency during peak hours.
- Trained employees in essential job functions.
- Developed staff schedules to optimize coverage during high-demand periods, improving team performance.
- Organized team meetings to communicate updates, set goals, and encourage collaboration among staff members.
Education
High School Diploma -
Oakland Mills High School
Columbia, MD05-2020
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Leasing and sales
- Phone and email etiquette
Interests
Timeline
Leasing Consultant
Murn Management
05.2024 - 02.2026
Assistant Store Manager
European Wax Center
05.2022 - 05.2024
Manager on Duty
Columbia Association
03.2020 - 02.2022
High School Diploma -
Oakland Mills High School