Turning Stone Resort and Casino | Verona, NY | 2026 - Current
Taking care of and monitoring dining area for cleanliness, addressing issues promptly to enhance guest experience.
Provides extraordinary customer service, always with a smile and a true tone.
Answered customer questions about hours, seating, and menu information.
Pre-shift checklist items are always complete before they need to be or on time.
Greeting and seating guests upon arrival and saying farewells as they leave.
Immediately updates seating systems so servers can accurately fire their orders to the kitchen.
Internship Student, Virtual
1 Month
Stanford Anesthesia Summer Institute | 07.2026 - 08.2026
Capstone Project: [Development in Healthcare Communications] Collaborated with a team and an ePatient to identify patient needs and come up with a website prototype that teaches children and caregivers about health while improving communication with doctors through "Teach-Back" and "Personal Preference" cards.
Educational exercises on current anesthesia practices to develop more knowledge on what it is and how it works.
Essential Question: "What does an anesthesiologist even do?"
Engaged in lectures to improve understanding of the topic itself and patient care procedures.
Education
High School Diploma
Vernon Verona Sherrill Senior High School | Verona
Skills
Customer service
Multitasking proficiency
Team collaboration
Seating management
Positive demeanor
Critical thinking
Problem resolution
Certification
Certificate of Achievement: [Stanford School Of Medicine], Stanford Anesthesia Summer Institute Virtual Program - July 27 - August 7, 2026
Certificate of Achievement: [American Red Cross], Adult, Child and Baby First Aid/CPR/AED Training Course - August 3, 2026