CIARA MARTIN
Stuart,United States
Summary
Experienced and dependable professional with a strong background in leadership, supervision, and operations management. Known for exceptional multitasking, organization, and a proactive approach to problem-solving. Committed to delivering excellent customer service and supporting team success. Seeking a flexible opportunity to contribute valuable skills while continuing to grow within a dynamic and collaborative environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Kyle G’s Prime Seafood and Steak
Jensen Beach, FL
10.2023 - Current
- Provided exceptional customer service in a fast-paced, fine-dining environment.
- Demonstrated extensive knowledge of wine pairings and menu items.
- Managed multiple tables efficiently, ensuring a high-quality dining experience.
- Collaborated with kitchen and bar staff to maintain seamless service.
Realtor Sales Associate
Southern Key Realty
Stuart, FL
05.2019 - 10.2023
- Advised and informed prospective clients on current market activities and conditions.
- Assisting sellers with my expertise in designing and creating a space that will serve the room’s purpose and offer desired aesthetics to get their home sold quickly.
- Interpreting and translating customer needs into rough plans.
- Guide and educate my clients on costs and project fees according to their budget.
- Handled over 50 client calls per day.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Office Manager
Cohen's Optical
Jensen Beach, Florida
01.2015 - 09.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Performed billing, collection and reporting functions for office generating over $1 million annually.
- Coached employees through day-to-day work and complex problems.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Maintained CRM database with customer updates and report generation.
- Maintained computer and physical filing systems.
Education
Associate of Science - Nursing
Fortis Institute
Port Saint Lucie, FLHigh School Diploma -
Martin County High School
Stuart, FL05.2017
Skills
- Excellent Verbal & Written Communication
- Strong Organizational & Time Management Skills
- Customer Service & Client Relations
- Critical Thinking & Problem Solving
- Leadership & Team Collaboration
- Fast Learner & Adaptable in Dynamic Environments
- Detail-Oriented with Strong Multitasking Ability
- Conflict Resolution & Professionalism
- Data Entry & Administrative Support
- Confidentiality & Compliance Awareness
- Technology Proficient (POS, CRM, EMR systems)
- Sales & Negotiation
- Compassionate & Patient-Focused
- Decision Making Under Pressure
Certification
- CNP - Certified Notary Public
- Licensed Realtor
Timeline
Fine Dining Server
Kyle G’s Prime Seafood and Steak
10.2023 - Current
Realtor Sales Associate
Southern Key Realty
05.2019 - 10.2023
Office Manager
Cohen's Optical
01.2015 - 09.2022
Associate of Science - Nursing
Fortis Institute
High School Diploma -
Martin County High School