Ciara Miller
Chicago,IL
Summary
Licensed pharmacy technician with an efficient and communicative work style. Seeking work placement within CVS Health as a pharmacy technician. Completed the Spring 2026 Cohort with Greater Opportunities, Inc. and passed the exam at the end of the program. Offers accuracy when calculating and dispensing prescriptions, superb communication with pharmacists to ensure patient care is our priority, and has worked in customer service for over 7 years. Maintains a clean and organized workspace for a structured and balanced work environment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Associate
Jordan’s Beauty Distributor
Chicago, IL
09.2022 - Current
- Consulted with customers to identify and fulfill product needs
- Designed product display to effectively highlight new inventory
- Operated cash register accurately during peak hours
- Process and fill pick-up and delivery orders
- Inventory management
- File and update sensitive customer information
- Trained and managed new hires, facilitating onboarding process
- Set up classroom for continuing education courses for licensed cosmetologist
Licensed Pharmacy Technician
Pharmacy Technician Trainee (Externship)
Chicago, IL
04.2026 - 05.2026
- Reviewed key concepts and terminology used in the pharmacy
- Distinguished pharmacy technician roles from pharmacist roles
- Learned proper drug safety and handling protocol
- Received training on HIPAA and Patient confidentiality
- Interpreted prescription details for accurate medication dispensing, calculating day supply and quantity to minimize errors
- Reviewed medication labels for proper usage and dosages, ensuring patient safety and compliance
- Assisted pharmacist with inventory control, checking medication stock levels and facilitating timely ordering
- Learned about pharmacy software systems and insurance claim processes
Cashier
Footlocker
Chicago, IL
01.2022 - 09.2022
- Managed cash register operations at point of sale
- Enrolled customers in digital rewards program to enhance customer engagement
- Assisted customers on sales floor
- Styled mannequins to showcase new collections and attract customer interest
- Conducted thorough inventory counts to ensure accurate stock levels and support sales
Business Liaison
Chicago Austin Chamber of Commerce
Chicago, IL
08.2021 - 10.2021
- Delivered information to businesses regarding Back 2 Business grant, facilitating their funding applications.
- Attended meetings hosted by the City of Chicago’s INVEST South/West and Mayor Lori Lightfoot, Black Illinois Chamber of Commerce, Austin African American Business Association, and more
- Maintained excel files to track chamber's membership, ensuring accurate records for outreach and engagement.
- Sorted and organized documents in structured filing system, improving accessibility for team members.
- Participated in the Austin Alfresco Project as an artist and painted planters on Chicago Ave.
Associate Banker
J. P. Morgan Chase Bank
Chicago, IL
05.2021 - 08.2021
- Processed monetary transactions using Teller Express
- Managed and audited cash in branch to ensure ATMs were consistently filled and accessible for clients
- Ordered and processed monetary shipments to maintain cash levels.
- Restocked deposit slips, withdrawal slips, and envelopes to ensure clients had necessary materials for transactions
- Assisted clients with requests to update sensitive personal information
Cashier, Ice Scooper, Line Facilitator
Shawn Michelle’s
Chicago, IL
06.2020 - 02.2021
- Operated cash register
- Scooped ice cream to serve to the customer
- Restocked ice cream in freezer containers to maintain product availability
- Restocked utensils in dining area to support customer service efficiency
- Cleaned workstation and freezer containers before, during and after shifts to ensure hygiene and organization
Education
Pharmacy Technician Training Program - Licensed Pharmacy Technician
Greater Opportunities Inc.
Chicago, IL05-2026
Bachelor’ Degree -
DePaul University
Chicago, IL05-2026
Associate's Degree -
Harold Washington College
Chicago, IL05-2023
Skills
- Customer service
- Patient consultation
- HIPAA compliance
- Visual merchandising
- POS system operation
- Sales forecasting
- Inventory tracking
- Shipment processing
- Stocking and receiving
- Transaction accuracy
- Problem-solving
- Task prioritization
- Team leadership
- Written and oral communication skills
- Transaction accuracy
Affiliations
- National Pharmacy Technician Association, Member
- Greater Opportunities Inc. Alumni Network
Certification
- Illinois License, 049.331298
- PTCB Exam Candidate, Pharmacy Technician Certification Board
- HIPAA and Patient Confidentiality Training
- CPR and First Aid Certified
Timeline
Licensed Pharmacy Technician
Pharmacy Technician Trainee (Externship)
04.2026 - 05.2026
Sales Associate
Jordan’s Beauty Distributor
09.2022 - Current
Cashier
Footlocker
01.2022 - 09.2022
Business Liaison
Chicago Austin Chamber of Commerce
08.2021 - 10.2021
Associate Banker
J. P. Morgan Chase Bank
05.2021 - 08.2021
Cashier, Ice Scooper, Line Facilitator
Shawn Michelle’s
06.2020 - 02.2021
Pharmacy Technician Training Program - Licensed Pharmacy Technician
Greater Opportunities Inc.
Bachelor’ Degree -
DePaul University
Associate's Degree -
Harold Washington College