Ciara Neal
Odenton,MD
Overview
3
3
years of professional experience
Work History
Shift Lead
Hyper Kidz
12.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
Summer Nanny
Nicole Lazor
05.2024 - 08.2024
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
- Managed the transportation of children to and from various summer camps, extracurricular activities, and appointments as needed.
- Organized fun-filled outings for children including trips to local swimming pools, playgrounds, and amusement parks.
Cashier
Wheels Skating Center
11.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma - N/A
Arundel High School
Gambrills, MD06.2023
Skills
- Cash handling
- Customer service
- Time management
Reliable
- Effective communication
- Problem solving
- Shift leadership
- Flexible schedule
Timeline
Summer Nanny
Nicole Lazor
05.2024 - 08.2024
Shift Lead
Hyper Kidz
12.2023 - Current
Cashier
Wheels Skating Center
11.2021 - 07.2022
High School Diploma - N/A
Arundel High School