Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciara O’Boyle

Kelseyville,CALIFORNIA

Summary

Dynamic and detail-oriented professional with a proven track record at Mizza, excelling in customer service and team collaboration. Adept at managing high-pressure situations while enhancing guest experiences. Recognized for effective time management and adaptability, ensuring a welcoming atmosphere and seamless operations during peak hours.

Driven Desired Position with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Host/food Runner

Mizza
08.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Barista

The Shop
06.2021 - 07.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

Bio-medical - Nursing

Santa Barbara City College
Santa Barbara, CA

High School Diploma -

Kelseyville Highschool
Kelseyville, CA
06.2023

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Exceptional communication
  • Team player mentality
  • Detail-oriented

Timeline

Host/food Runner

Mizza
08.2023 - Current

Barista

The Shop
06.2021 - 07.2023

Bio-medical - Nursing

Santa Barbara City College

High School Diploma -

Kelseyville Highschool
Ciara O’Boyle