Ciara D. Roberts
Stockton,CA
Summary
Results-driven sales professional with extensive experience in customer relationship management and strategic marketing initiatives. Expert in CRM tools, contributing to team success through tailored solutions and effective pipeline oversight. Dedicated to enhancing client satisfaction and driving business growth.
Overview
2026
2026
years of professional experience
Work History
Junior Account Executive
Yelp, Inc
10.2023 - 09.2025
- Developed strategic marketing initiatives to increase client platform visibility.
- Tracked account activity using CRM tools to maintain precise records.
- Contributed to team discussions focused on strategies for account expansion.
- Achieved consistent quota exceedance through diligent pipeline management.
- Promptly identified customer needs to provide tailored solutions.
Assistant Manager
Veranda Luxe Cinema
Concord, California
02.2021 - 09.2023
- Managed daily operations of luxury cinema environment.
- Coordinated scheduling and staffing for movie screenings.
- Conducted inventory management and supply ordering processes.
- Monitored employee attendance records, timekeeping, and payroll information.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed daily cash flow operations and reconciliations for financial accuracy.
- Assisted with inventory management processes including receiving shipments, stocking shelves, tracking inventory levels and ordering new supplies as needed.
Office Sales Representative
Allied Storage Containers
Oakland
2016 - 2019
- Facilitated product selection for customers based on individual needs and preferences.
- Processed sales orders while coordinating delivery schedules for containers.
- Maintained inventory levels and organized storage areas to enhance efficiency.
- Tracked leads and managed client interactions using CRM software, specifically Salesforce.
- Addressed and resolved customer complaints with professionalism and courtesy.
- Engaged with foremen on active job sites to secure new clients.
- Managed bookkeeping tasks and ordered office supplies efficiently.
- Picked up paint from local stores to ensure customer satisfaction.
Sales Manager
Bay Area News Group, HFI
Oakland, California
2009 - 2016
- Collaborated with marketing to create impactful promotional campaigns.
- Analyzed market trends to identify new business opportunities for growth.
- Trained and mentored junior sales staff on effective selling techniques.
- Utilized CRM systems to track sales activities and client interactions.
- Established relationships with key clients, while maintaining existing customer base.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Resolved customer complaints regarding sales and service.
Education
High School Diploma -
Encinal High School
Alameda, CA05-2004
Some College (No Degree) -
Merritt College
Oakland, CAWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
CRM software proficiency
Data analysis
Customer relationship management
Strategic marketing
Team collaboration
Languages
English
Native language
Timeline
Junior Account Executive
Yelp, Inc
10.2023 - 09.2025
Assistant Manager
Veranda Luxe Cinema
02.2021 - 09.2023
Office Sales Representative
Allied Storage Containers
2016 - 2019
Sales Manager
Bay Area News Group, HFI
2009 - 2016
High School Diploma -
Encinal High School
Some College (No Degree) -
Merritt College