Ciara Smith
Food Gatherers
Ann Arbor,Michigan
17
years of professional experience
Experienced Food Service Employee and Team Manager Self-starter recognized for problem solving skills, including modifying menus to accommodate additional patrons on short notice in Ann Arbor Public Schools with limited resources Effective leader, able to coordinate a team of kitchen professionals to prepare and serve multiple dishes for a diverse public in a corporate setting Strong communicator with an eye for detail, frequently tasked with overseeing processes to manage safety and ordering supplies in work history Team player committed to building a positive work environment for diverse employees and customers
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Work History
Assistant Manager
- Shopping party orders
- Handling money
- Making balloons orders with dates and delivery times
- Taking and making phone calls
- Opening and closing store
- Key holder tasked with both opening and closing store
- Handle merchandising including building displays and
- Supervise other staff during shifts, providing direction for work tasks and coaching regarding customer services
- High level of customer service to help guests design parties to celebrate special occasions and important milestones
- Summer Job
Volunteer Coordinator
1 Year 4 Months- Coordinated volunteer recruitment efforts to enhance community engagement and support programs.
- Developed training materials to onboard volunteers effectively and ensure compliance with operational standards.
- Scheduled and managed volunteer shifts to optimize resource allocation during food distribution events.
- Facilitated communication between volunteers and program staff to streamline operations and improve service delivery.
- Organized outreach initiatives to increase awareness of food insecurity issues within the community.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained relationships with volunteers.
Housekeeper
1 Year 1 Month- Quality control - maintained high standard of sanitized work place
- Safety protocols - making sure all surfaces are sterilized and clean, so there is no cross contamination from room to room
- Time management - using time appropriately so make sure room are done on time for guest
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized airbnb environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Commercial cook and Team Manager
2 Years- Food Preparation Worker in public school system
- Oversee cleaning and sanitization of work areas and equipment, safe and proper food storage, and record keeping of temperatures in food storage areas
- Prepared a wide variety of foods consistently and well according to approved procedures, handling both cooking and presentation
- Routinely coordinated team members' tasks to accommodate different skill levels and manage time effectively
- Given raise and bonus in recognition of high quality work and flexibility regarding location and overall assignment
Lead Cook
2 Years- Monitored employee sanitation practices, ensuring safety and health of both workers and diners
- Planned, directed, and supervised food preparation in multiple kitchens, including plating and presentation of finished dishes
- Checked the quantity and quality of received products, ordered food and other supplies needed to ensure efficient operation
Bagger, Cashier, Stocking, Deli/Bakery
9 Years- Received award for many years of committed service in recognition of work ethic and knowledge
- Experience in bagging and cashiering, stocking, deli, catering and bakery
- Consistently provided extensive, high quality customer service focused on making sure guests found what they needed and had a pleasant, efficient shopping experience
- Maintained inventory, receiving supplies and equipment, stocking products, and presenting new merchandise on store floor
Education
GED
ServSafe Manager Certified
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Team motivation
Staff supervision
Task delegation
Google drive
Scheduling and coordinating
Customer relations
Problem-solving
Timeline
Volunteer Coordinator
Food Gatherers
02.2025 - CurrentRead More
Housekeeper
Venue Cleaning Services
01.2024 - 02.2025Read More
Assistant Manager
Party City
01.2024 Read More
Commercial cook and Team Manager
Chartwells
01.2022 - 01.2024Read More
Lead Cook
Townpark Motor Food Service
01.2018 - 01.2020Read More
Bagger, Cashier, Stocking, Deli/Bakery
Busch's Grocery Store
01.2009 - 01.2018Read More
Washtenaw Community College
GED
Read More
National Restaurant Association Educational Foundation
ServSafe Manager Certified
Read More