Ciara Trahan
San Marcos
Summary
Versatile and dynamic professional with a proven track record in customer service and leadership development, notably at Journeys Shoes. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in cash handling and demonstrating exceptional teamwork, adaptability, and a strong work ethic. Achieved significant improvements in efficiency and customer engagement.
Skilled athlete with strong focus on team collaboration and delivering results. Proven ability to adapt to changing needs and maintain high performance standards. Expert in strategic planning, physical conditioning, and tactical execution. Known for reliability, leadership, and consistent performance under pressure.
Motivated [Desired Position] with strong background in competitive sports. Proven history of achieving top performance through rigorous training and strategic planning. Demonstrated leadership and teamwork skills in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Athlete
Texas State University
08.2021 - 05.2025
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
- Demonstrated strong leadership skills as a team captain, motivating teammates and fostering a supportive environment.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Contributed to the success of the team by consistently meeting or exceeding personal goals and expectations.
- Communicated effectively with coaches, teammates, and officials to promote sportsmanship and ensure smooth event organization.
- Mentored junior athletes, providing guidance and support to nurture their development and confidence.
- Collaborated with teammates and coaches to build relationships and create a cohesive team environment.
Retail Worker
Journeys Shoes
06.2024 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Performed cash, card, and check transactions to complete customer purchases.
Server
West End Marinia
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Babysitter
05.2022 - 08.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up playroom.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- cooked healthy and nutritious meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Planned fun outings and educational activities to keep children entertained.
- Took them to after-school activities.
Education
BBA - General Studies
Texas State University
San Marcos, TX07-2025
Skills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Strong work ethic
- Cash handling
- Problem-solving
- Time management
- Teamwork and cooperation
- Self-discipline
- Competitive
- Adaptable
- Leadership development
Accomplishments
- 1x All-Sun Belt Second Team (2022)
- 1x Sun Belt Freshman of the Year (2022)
- 1x Sun Belt Player of the Week (5/10/22)
- Preseason All-Sun Belt (2023)
- Became first true freshman in program history to surpass 60 hits (61) in a season (2022)
- Ranks seventh on the program's single-season hit list with 61 hits (2022)
Timeline
Retail Worker
Journeys Shoes
06.2024 - 08.2024
Server
West End Marinia
05.2023 - 08.2023
Babysitter
05.2022 - 08.2022
Athlete
Texas State University
08.2021 - 05.2025
BBA - General Studies
Texas State University
Similar Profiles
Joseph ParsonsJoseph Parsons
Instructional Assistant at Texas State UniversityInstructional Assistant at Texas State University
Rachel HammerRachel Hammer
Teaching Assistant at Texas State UniversityTeaching Assistant at Texas State University
KIMBERLY LEEKIMBERLY LEE
Associate Professor of Practice at Texas State UniversityAssociate Professor of Practice at Texas State University
Jennifer KingJennifer King
Assistant Professor of Education at Texas State UniversityAssistant Professor of Education at Texas State University
Rebeca LopezRebeca Lopez
Sales Associate at Tory BurchSales Associate at Tory Burch