Ciara Turner
Chicago,IL
Summary
Experienced Support Supervisor with a background in overseeing high-performing support teams. Possess skills in team management, customer service, and troubleshooting complex technical issues. Known for fostering professional development among team members and ensuring highest level of customer satisfaction. Proven ability to streamline processes to improve productivity and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Supervisor
Open Outcry Brewing
Beverly, IL
06.2021 - Current
- Managed day-to-day operations of the Support team, coordinating workload among employees.
- Resolved customer complaints and concerns
- Oversaw the support team performance
Education
High School Diploma -
Evergreen Park Community High School
Evergreen Park, IL05-2022
Skills
- Team Management
- Task Delegation
- Policy Enforcement
- Staff Training
- Customer Service
- Problem-Solving
Certification
- Food Serve Safe Certification
- Basset Certification
- Pharmacy Technician License
Timeline
Support Supervisor
Open Outcry Brewing
06.2021 - Current
High School Diploma -
Evergreen Park Community High School
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