Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciarra Jones

Fostoria

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Buffalo Wild Wings and Olive Garden. Proven ability to enhance guest engagement and satisfaction while managing cash handling procedures accurately. Committed to maintaining cleanliness standards and fostering a positive team environment.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server

Buffalo Wild Wings
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Shift Leader

Olive Garden
07.2022 - 11.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

High School Diploma -

Fostoria Junior Senior High School
Fostoria, OH
2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Cleanliness standards
  • Time management
  • Friendly, positive attitude

Timeline

Server

Buffalo Wild Wings
10.2024 - Current

Shift Leader

Olive Garden
07.2022 - 11.2024

High School Diploma -

Fostoria Junior Senior High School

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