Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
Generic

Cicely A. Taylor

Gurnee,USA

Summary

HR leader with extensive experience in cultural transformation and strategic workforce planning. Proven expertise in talent management and executive coaching, resulting in substantial cost savings and improved employee engagement. Proficient in utilizing HR analytics and building stakeholder relationships to align workforce strategies with organizational objectives.

Overview

12
12
years of professional experience

Work History

Director, Human Resources Business Partner

SCA Health
Remote - Greater Chicago, IL
09.2023 - Current
  • Led strategic workforce planning, aligning talent capabilities with business objectives for $287M service line.
  • Partnered with senior executives to drive cultural transformation and talent initiatives during growth and acquisition phases.
  • Supported regional operations and clinical leadership through change initiatives and employee engagement programs.
  • Facilitated succession planning for over 50 leaders in clinical operations and support services.
  • Oversaw Associate Director and HRBP team to align people strategy with enterprise goals, enhancing talent readiness.
  • Served as strategic advisor on workforce planning, leadership development, and organizational design initiatives.
  • Orchestrated cross-functional HR initiatives, including performance management, succession planning, and rewards programs.
  • Coached more than 20 senior leaders to enhance team dynamics and foster enterprise thinking.

Vice President, People & Culture

All Chicago Making Homelessness History
Chicago, IL
12.2022 - 10.2023
  • Achieved 50% reduction in payroll costs through strategic workforce realignment and restructuring.
  • Launched equitable compensation structure to improve competitiveness and employee satisfaction.
  • Implemented new HRIS system, resulting in 40% savings on platform expenses.
  • Introduced executive coaching and continuous feedback models to elevate organizational culture.
  • Enhanced DEIB initiatives through policy reform and employee education programs.

Associate Director, Human Resources

SCA Health
Chicago, IL
06.2018 - 12.2022
  • Developed and executed employee relations strategies to ensure policy consistency and fairness.
  • Served as trusted advisor to leadership on complex employee matters and risk mitigation.
  • Led employee relations analyst team on investigations, aligning policies with legal requirements in collaboration with counsel.
  • Delivered enterprise-wide training on HR best practices, compliance, and leadership expectations.
  • Partnered with business leaders to evaluate organizational effectiveness and improve talent capabilities.

Revenue Cycle Supervisor

SCA Health
Indianapolis, IN
03.2016 - 06.2018
  • Directed revenue cycle operations team to ensure timely billing and claims processing for payments.
  • Managed multi-site billing operations, implementing efficiencies that enhanced collections and audit compliance.
  • Oversaw daily revenue cycle activities, ensuring accurate reimbursement and adherence to regulatory standards.

Medical Records Supervisor

Community Health Network
Indianapolis, IN
01.2013 - 01.2015
  • Directed HIM and compliance operations across inpatient and outpatient care units.
  • Led a team of HIM employees to ensure consistent operations in medical records department.
  • Strengthened data governance and regulatory compliance across all teams.

Education

M.S. - Organizational Leadership

Indiana Institute of Technology
01.2021

B.B.A. - Healthcare Administration

Indiana Institute of Technology
01.2019

Skills

  • Organizational strategy and design
  • Leadership and cultural transformation
  • Executive coaching and succession planning
  • Enterprise change management
  • Talent management and capability building
  • Risk mitigation strategies
  • Workforce planning and analytics
  • UKG Pro and Paylocity expertise
  • Medallia and SAP SuccessFactors proficiency
  • Microsoft 365 applications
  • ServiceNow platform knowledge
  • Employee engagement initiatives
  • Leadership training and development
  • Stakeholder engagement strategies

Affiliations

  • Executive Board of Directors Member, City of Refuge - Chicago, 2022 to present
  • Executive Board of Directors Member, DIBs Chicago SHRM | Local Chapter, 2022 - 2023
  • Co-Chair, Belonging and Empathy TRG, SCA Health Diversity, Inclusion, and Belonging 2019 - 2022
  • Inaugrual Emerging Leader Award, Diversity, Equity, and Inclusion Lead, Chicago SHRM, | Local Chapter – 2021
  • Education Committee Member, Elevate Conference, Chicago SHRM | Chicago Local Chapter 2019 -2021
  • National Kidney Foundation of Illinois, Volunteer, 2019 - present

References

References available upon request.

Timeline

Director, Human Resources Business Partner

SCA Health
09.2023 - Current

Vice President, People & Culture

All Chicago Making Homelessness History
12.2022 - 10.2023

Associate Director, Human Resources

SCA Health
06.2018 - 12.2022

Revenue Cycle Supervisor

SCA Health
03.2016 - 06.2018

Medical Records Supervisor

Community Health Network
01.2013 - 01.2015

M.S. - Organizational Leadership

Indiana Institute of Technology

B.B.A. - Healthcare Administration

Indiana Institute of Technology

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