Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cidalia Alvar

West Palm Beach,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Ticket Agent

Continental Airlines
12.1997 - 03.2005
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Utilized customer service skills to resolve customer complaints and provide timely and accurate information.

Bank Teller

Nat/West Westminster Bank
09.1985 - 06.1991
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Reconciled cash drawer and resolved discrepancies.

Education

High School Diploma -

East Side High School
Newark, NJ

Skills

  • Information Updates
  • Recordkeeping Compliance
  • Accounting Softwares
  • Balancing ATM Machines
  • Safe Deposit Box Oversight
  • Money Handling
  • Strategy Planning
  • Bank Services and Products Recommendation
  • Teller Transactions
  • Identity Verification
  • Cash Counting

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Ticket Agent

Continental Airlines
12.1997 - 03.2005

Bank Teller

Nat/West Westminster Bank
09.1985 - 06.1991

High School Diploma -

East Side High School

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Cidalia Alvar