Cielo Espinosa
Charlotte ,NC
Summary
Personable and highly organized individual with knack for building rapport and delivering exceptional customer service. Well-versed in property management principles and skilled in using leasing software and managing rental agreements. Dedicated to enhancing tenant satisfaction and streamlining leasing processes to maximize occupancy rates.
Overview
3
3
years of professional experience
Work History
Professional Leasing Consultant
Midwest Diversified
01.2023 - Current
- Streamlined lease administration processes, ensuring accuracy and timely completion of all required documentation.
- Coordinated maintenance requests with appropriate personnel, ensuring prompt resolution of tenant concerns while minimizing downtime for available units.
- Collaborated with property management team to develop strategies for achieving optimal rental rates and maintaining a competitive edge in the market.
- Supported financial objectives by accurately tracking rent payments, processing invoices, and reconciling accounts as needed.
Leasing Consultant
Pedcor Management
02.2022 - 01.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
High School Diploma -
East Mecklenburg High School
Charlotte, NC06-2020
Skills
- Follow-up techniques
- Team player attitude
- Fair housing regulations
- Goal-oriented mindset
- Bilingual
- Property management
- CRM software
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Professional Leasing Consultant
Midwest Diversified
01.2023 - Current
Leasing Consultant
Pedcor Management
02.2022 - 01.2023
High School Diploma -
East Mecklenburg High School
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