CIELO RUEDA-CASTRO
Manor,TX
Summary
Committed and talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Customer-focused individual with a passion for delivering exceptional service and care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student
Galen College Of Nursing
Austin, TX
01.2025 - Current
Server/Bartender
El Estadio Restaurant
Round Rock, TX
02.2022 - 01.2024
- Upheld high standards of sanitation in accordance with health department regulations.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
Customer Service Representative
Blue Concrete LLC
Austin, TX
04.2022 - 04.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Demonstrated excellent communication skills, both verbal and written, in English and Spanish to effectively interact with customers and vendors
- Resolved customer complaints promptly and efficiently
- Developed strong customer relationships and loyalty through effective communication
Server/Host
Taqueria Arandinas
Austin, TX
07.2021 - 01.2022
- Provided excellent customer service to ensure satisfaction.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Front Desk Receptionist
Kathin Beauty Salon
Austin, TX
03.2021 - 07.2021
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Responded to telephone, email inquiries and complaints
- Scheduled service appointments, sent and archived invoices, & received payments
- Performed data entry tasks accurately and in a timely manner, to keep inventory/sales data organized
- Delivered excellent customer service while working in a fast-paced environment
Education
High School Diploma -
Del Valle High School
Del Valle, TX02.2022
Skills
- Data Entry
- Scheduling
- Call Management
- Data Collection
- Active Listening
- Payment Processing
- Customer Service
- Great Personality
- Computer Experience/skills
- Open to learn/training
- Fast-learner
- Great at communicating
- Phone etiquette
- Bilingual
Certification
- American Red Cross CPR certification
- TABC
- Food Handlers
Languages
- English, Fluent
- Spanish, Fluent
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Student
Galen College Of Nursing
01.2025 - Current
Customer Service Representative
Blue Concrete LLC
04.2022 - 04.2023
Server/Bartender
El Estadio Restaurant
02.2022 - 01.2024
Server/Host
Taqueria Arandinas
07.2021 - 01.2022
Front Desk Receptionist
Kathin Beauty Salon
03.2021 - 07.2021
High School Diploma -
Del Valle High School
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